Narcisa Flores
Albuquerque,NM
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
49
49
years of professional experience
1
1
Certification
Work History
Rehab Therapy Technician
Suites Rio Vista
Rio Rancho, NM
03.2023 - 02.2024
- Interacted with patients, family members and physicians to coordinate patient care.
- Communicated effectively with therapists, physicians and other healthcare professionals regarding the needs of patients.
- Performed administrative duties including scheduling appointments, maintaining medical records, and ordering supplies.
- Cleaned and maintained all rehabilitation equipment according to established protocols.
- Managed inventory of rehabilitation supplies ensuring stock levels are appropriate for current needs.
- Documented and filed patient health reports and charts.
- Answered phones, copied documents and attended to other administrative duties.
- Established and maintained professional relationships with therapists and patients.
- Accomplished clerical tasks to keep office operations smooth and efficient.
- Tracked, recorded and distributed billing information and documents according to services rendered.
Rehabilitation Therapy Technician
Continuum Rehab Group
8820 Horizon Blvd, NM
05.2022 - 03.2023
- Ordered supplies necessary for daily operations within budgetary guidelines.
- Maintained and stocked equipment used in physical therapy and occupational therapy treatment areas.
- Assisted therapists with group exercises with patients to increase range of motion, flexibility and coordination.
- Prepared equipment prior to treatment sessions and cleaned up afterwards.
- Prepared the therapists schedules, patient files, and other documentation.
- Performed non-clinical functions and transported patients.
- Delivered hands-on assistance to physical or occupational therapists in conducting in-patient treatment.
- Prepared treatment area, mobility equipment and ambulatory aids for patient sessions.
- Answered phones, copied documents and updated schedule boards.
- Monitored treatment supply inventory and requisitioned low-stock items to prevent shortages.
- Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
Rehab Administrative Assistant
Infinity Rehab
Albuquerque, NM
07.2019 - 04.2022
- Supported therapists by helping them set up necessary equipment for treatment sessions.
- Performed administrative duties including scheduling appointments, maintaining medical records, and ordering supplies.
- Assisted with patient transfers from bed to wheelchair and other mobility devices.
- Cleaned and maintained all rehabilitation equipment according to established protocols.
- Managed inventory of rehabilitation supplies ensuring stock levels are appropriate for current needs.
- Participated in team meetings with other healthcare staff members discussing patient care plans.
- Answered phones, copied documents and updated schedule for therapist.
Rehab Office Coordinator
Paloma Blanca Nursing Home
Albuquerque, NM
01.2012 - 10.2017
- Developed work schedules according to workloads, covering priority tasks such a documents over due.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Performed daily administrative tasks such as copying documents, scanning files into electronic databases and sending emails.
- Verified medical insurance coverage with the business office for all new patients before initiating treatment plans.
- Assisted with ordering supplies, maintaining inventory levels and tracking orders as needed.
- Assisted DOR with EOM closeout for billing purposes to ensure accuracy of charges for reimbursement purposes.
- Maintained patient documents and orders for chart audits.
PCT
St Joseph Rehabilitation Center
Albuquerque, NM
12.1998 - 12.2011
- Obtained patient vital signs, CBGs and bladder scans and reported results to staff nurse or physician.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Instructed new employees on proper techniques of performing daily tasks.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Supported daily living activities by serving meals, feeding, ambulating, positioning patients, assist with bathing, dressing and toileting.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
CNA
ST. Frances Gardens
Albuquerque, NM
08.1976 - 11.1998
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Provided assistance with activities of daily living, including bathing, dressing, shaving and grooming.
- Monitored food intake and output and assisted with feeding as directed by nursing staff.
- Assisted with range of motion exercises and other rehabilitative activities per therapy requests.
- Distributed drinking water and nourishment to residents.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Transported residents in company van to medical appointments.
Nursing Assistant
Villa Marie Rest Home
Albuquerque, NM
06.1975 - 07.1975
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, bathing, dressing, vital signs and transfers.
- Performed basic nursing skills such as changing wound dressings ,administering enemas and passed medication.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Completed daily room cleaning, washed and dried patients personal clothing and prepared their meals.
Education
High School Diploma -
Orange Grove High School
Orange Grove, TX05-1974
Some College (No Degree) - LPN
Bee County College
Beeville, TXSkills
- Range of Motion Exercises
- Rehabilitation Techniques
- Adaptive Equipment Use
- Administrative Support
- Patient Monitoring
- Patient Ambulation and Transfers
- Patient Care Scheduling
- Equipment Maintenance
- Patient Transportation
- Specimen Collection
- Clerical Duties
- Entering Patient Data in Computer
- Vital Sign Assessments
- Mechanical Lifts
- Patient Positioning
- Bolus Feedings
- Bladder Scans
- CBGs
- Catheter
- Patient Admission
- Administering Medication
- Van Transport
- CPR
- Customer Service
Affiliations
- Camping: Fishing trips to Blue water, Abiquiu Lake, Elephant Butte
- Art: Entered art contest as a teen and was considered to attend art school in California. Drew and painted High School mascot (Bulldog) in school locker rooms.
Languages
English
Professional
Spanish
Professional
Accomplishments
- Won art and poetry contest in school
- Won award for answering call lights in a timely manner
- Won award for Employee of the Month 2 times
Certification
- CNA Certificate
References
References available upon request.
Timeline
Rehab Therapy Technician
Suites Rio Vista
03.2023 - 02.2024
Rehabilitation Therapy Technician
Continuum Rehab Group
05.2022 - 03.2023
Rehab Administrative Assistant
Infinity Rehab
07.2019 - 04.2022
Rehab Office Coordinator
Paloma Blanca Nursing Home
01.2012 - 10.2017
PCT
St Joseph Rehabilitation Center
12.1998 - 12.2011
CNA
ST. Frances Gardens
08.1976 - 11.1998
Nursing Assistant
Villa Marie Rest Home
06.1975 - 07.1975
High School Diploma -
Orange Grove High School
Some College (No Degree) - LPN
Bee County College
- CNA Certificate
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