Narcisa Saenz De Viteri
Loxahatchee,FL
Summary
Dedicated and detail-oriented professional with extensive experience in commercial and residential cleaning at Bella Bright and as a housekeeper. Proven expertise in surface disinfection and quality assurance, ensuring high cleanliness standards. Exceptional customer service skills and a commitment to safety protocols contribute to creating welcoming environments for clients and guests. Multilingual communicator adept at fostering teamwork.
Overview
16
16
years of professional experience
Work History
Office Building Cleaner
Bella Bright
03.2022 - 10.2022
- Maintained cleanliness and sanitation standards across office spaces and common areas.
- Utilized commercial cleaning equipment to ensure efficient maintenance of facilities.
- Implemented best practices for waste disposal and recycling programs, promoting environmental sustainability.
- Trained new staff on proper cleaning techniques and safety protocols.
- Ensured compliance with health and safety regulations in all cleaning activities.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Used time management and efficient cleaning methods to meet deadlines.
- Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
- Tidied lobby and reception areas to create professional and welcoming first impression for visitors.
- Disinfected microwaves, coffee makers and refrigerators to prevent spread of germs and bacteria.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Housekeeper
Debra Garwick
07.2007 - 01.2021
- Managed daily cleaning tasks to maintain high standards of hygiene and organization.
- Developed efficient cleaning schedules to optimize workflow and reduce downtime.
- Implemented inventory tracking for cleaning supplies to ensure availability and cost-effectiveness.
- Oversaw quality control checks to uphold cleanliness standards in all areas.
- Resolved customer inquiries regarding housekeeping services promptly and professionally.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Adhered to professional house cleaning checklist.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Washed and put away kitchen dishes, utensils and glassware.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Maintained a spotless environment for homeowner through diligent daily housekeeping tasks.
Hotel Housekeeper
Starwood Hotels and Resorts Worldwide Inc
01.2007 - 12.2007
- Cleaned and sanitized guest rooms to maintain high standards of cleanliness and comfort.
- Assisted in inventory management of cleaning supplies, ensuring availability for daily operations.
- Responded promptly to guest requests for additional amenities or housekeeping services.
- Collaborated with team members to uphold hotel cleanliness and hygiene protocols.
- Utilized industry-standard cleaning equipment and chemicals safely and effectively.
- Conducted routine inspections of rooms to identify maintenance needs and report issues promptly.
- Adapted quickly to changing priorities during peak occupancy periods, maintaining efficiency in service delivery.
- Followed established safety procedures while performing cleaning tasks to ensure a secure environment for guests and staff.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
Education
No Degree -
Colegio Republica Del Ecuador
Quevedo, EcuadorSkills
- Vacuuming and dusting
- Quality assurance
- Deep cleaning
- Polishing surfaces
- Surface disinfection
- Commercial and residential cleaning
- Stocking supplies
- Safe cleaning with chemicals
- Willingness to learn
- Safety procedures
- Office organization
- Waste disposal
- Exceptional customer service
- Hospitality service expertise
- Safe food handling
- Cleanliness standards
- Food safety practices
- Quality control
- Multilingual communication skills
Languages
Spanish
Native or Bilingual
Timeline
Office Building Cleaner
Bella Bright
03.2022 - 10.2022
Housekeeper
Debra Garwick
07.2007 - 01.2021
Hotel Housekeeper
Starwood Hotels and Resorts Worldwide Inc
01.2007 - 12.2007
No Degree -
Colegio Republica Del Ecuador