Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Narciso Fernandez

Charlton,MA

Summary

Organized Supply Chain Analyst skilled in assessing customer needs and cultivating compelling solutions. Well-trained decision-maker with focused attention on detail and drive to manage Business flows with expert precision. Offering exemplary customer relationship and support skills to exceed corporate goals in honoring all commitments made to customers.

Overview

9
9
years of professional experience

Work History

Demand and New Products Planning Analyst

KARL STORZ Endoscopy - America
04.2022 - Current
  • Utilize data analytics to identify and resolve supply chain issues and improve overall performance
  • Implement best practices and process improvements to boost supply chain performance
  • Use analytical models and mathematical analysis to create and maintain key performance metrics
  • Maintain accurate, up-to-date documentation of supply chain processes for reliable reference
  • Devise strategies to streamline supply chain operations and reduce expenditures
  • Evaluate and implemented new technology solutions to improve supply chain operations
  • Lead the demand management activities for each monthly/quarterly IBP cycle to help facilitate Executive IBP reviews
  • Collaborate with Marketing to incorporate current and long-term market intelligence into the sales forecast
  • Assist in new products planning for all finished goods to successfully launch medical products into the Market
  • Conduct monthly meetings for Sales and Operation Planning, Sample and Rentals, Veterinary, KARL STORZ Canada and Mexico to help develop demand plans within critical areas of the business
  • Conduct ABC classification analysis on a quarterly basis
  • Analyze on a monthly basis quoting activities to update sales forecast and properly communicate to impacted Stakeholders
  • Manage continues improvement initiatives within cross-functional departments to increase efficiencies and optimize supply chain operations, leading to reduce time and cost
  • Performs other duties and tasks as requested

Senior Buyer/Planner

KARL STORZ Endoscopy - America
04.2021 - 04.2022
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing
  • Stay in consistent communication with Marketing and Product Managers to understand market demands and promotions impacting supply chain and demand activities
  • Maintained complete documentation and records of all purchasing activities
  • Collaborated with internal departments to better understand needs and determine purchasing requirements
  • Maintained key item stock levels and wrote or expedited purchase orders
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders
  • Adhere to all medical device regulatory requirements including all FDA standards/guidelines
  • Analyze trending analysis within market demand to update forecast results as needed during Sales and Operations Planning monthly meeting to meet 80.0% Forecast Accuracy KPI goal
  • Collaborate with German colleagues, external vendors and other Buyers to increase schedule adherence metrics as the KPI Champion Leader
  • Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction
  • Manage projects for lean and continues improvement initiatives within cross-functional departments to increase purchasing efficiencies and optimize supply chain operations, leading to reduce time and cost
  • Managed and maintained purchase orders and invoices
  • Researched and identified new suppliers and vendors
  • Analyzed sales and inventory data to determine purchasing needs and reorder points
  • Prepared and analyzed reports to track inventory and purchasing trends
  • Performs other duties and tasks as requested

Buyer/Planner

KARL STORZ Endoscopy America Inc
10.2016 - 04.2021
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing
  • Maintained complete documentation and records of all purchasing activities
  • Collaborated with internal departments to better understand needs and determine purchasing requirements
  • Maintained key item stock levels and wrote or expedited purchase orders
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders
  • Prepared detailed reports to highlight inventory levels, purchase orders and discrepancies
  • Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction
  • Forecasted purchasing trends and improved merchandising strategies
  • Tracked inventory shipments and prepared spreadsheets detailing item information
  • Developed new strategies to reduce purchasing costs and maintain quality standards
  • Designed and implemented process improvements to streamline purchasing process
  • Managed and maintained purchase orders and invoices
  • Researched and identified new suppliers and vendors
  • Established relationships with vendors to secure competitive pricing and discounts
  • Performs other duties and tasks as requested

Account Coordinator

KARL STORZ Endoscopy - America
05.2015 - 10.2016
  • Manages all external customer calls regarding orders status, availability of equipment, returns, pricing, and substitutions of equipment
  • Ensures all problems are resolved and follow-up is completed in a timely manner and according to service level agreements
  • Conducts situational research for customer problem resolution
  • Responsible for booking call in-orders from Customers, External Support, Field Service Technician and repair queues
  • Prepares credit and debits to adjust accounts
  • Hard copy purchase order processing received via fax from hospitals, clinics, and doctor’s offices
  • Updated internal databases with account information to maintain concise, clear records
  • Performs other duties and tasks as requested


Sample Service Center Clerk

KARL STORZ Endoscopy - America
11.2014 - 05.2015
  • Helps maintain an accurate inventory with daily cycle counting
  • Clean and prepare product for next use including rebuilding of Sample Service Center sets returns
  • Fulfills customer orders in an accurate and timely manner
  • Process RMA return of samples, inspect all incoming returns to verify quality
  • Maintain files of all shipments and the associated product data
  • Assisted with onboarding of new employees
  • Examined products for imperfections and defects
  • Performs other duties and tasks as requested


Stockroom Clerk I

KARL STORZ Endoscopy - America
04.2014 - 11.2014
  • Helps maintain an accurate inventory with daily cycle counting
  • Fulfills customer orders in an accurate and timely manner using the R/F scanner
  • Creates transfer posting for the transfer of products to the warehouse
  • Processing of credit returns back to inventory
  • Build the necessary skills in the company by cross-training in multiple departments
  • Prepares and stocks boxes for daily use by shipping
  • Performs other duties and tasks as requested

Education

Master of Science - Master of Science in Organizational Leadership

Nichols College
Dudley, MA
08.2018

Bachelor of Science Degree - Business Administration, Accounting

Worcester State University
Worcester, MA
05.2011

Skills

  • Purchasing/Buying
  • Operational Efficiency
  • Forecast Demand
  • Effective Working Relationships
  • Active Listening
  • SAP / IBP
  • Microsoft Office
  • Supplier Relationships
  • Customer Support
  • Sales Administrative Support
  • Lean/Continuous Improvement
  • Organization/Scheduling

Languages

Spanish
Native or Bilingual

Timeline

Demand and New Products Planning Analyst

KARL STORZ Endoscopy - America
04.2022 - Current

Senior Buyer/Planner

KARL STORZ Endoscopy - America
04.2021 - 04.2022

Buyer/Planner

KARL STORZ Endoscopy America Inc
10.2016 - 04.2021

Account Coordinator

KARL STORZ Endoscopy - America
05.2015 - 10.2016

Sample Service Center Clerk

KARL STORZ Endoscopy - America
11.2014 - 05.2015

Stockroom Clerk I

KARL STORZ Endoscopy - America
04.2014 - 11.2014

Master of Science - Master of Science in Organizational Leadership

Nichols College

Bachelor of Science Degree - Business Administration, Accounting

Worcester State University

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Narciso Fernandez