Summary
Overview
Work History
Education
Skills
Tire Industry Association
Certification
Timeline

Narciso Moreno

Packaging Machine Operator
Orland,CA

Summary

Motivated Packaging Machine Operator with 5 years of hands-on experience operating product packaging equipment and conducting product quality control checks. Reliable and punctual individual comfortable working in noisy, fast-paced manufacturing environments. Skillful in inspecting and identifying defective products and performing machine malfunction troubleshooting. Cooperative team player with solid history of achievement in production.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Packaging Machine Operator

Johns Manville
03.2018 - Current
  • Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
  • Executed month-end inventory counts to identify discrepancies.
  • Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
  • Maintained clean, tidy and safe working environment in packing area.
  • Performed regular maintenance and cleaning of packing machinery.
  • Troubleshot machine alarms and jams, repairing machines and thoroughly documenting results.
  • Measured height, length and width of products to verify compliance with standards.

Assistant Store Manager

Les Schwab
07.2000 - 03.2017
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Created and maintained safe and secure work environments for employees.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Trained new employees on proper protocols and customer service standards.

Education

General Automotive Program

Butte College, Oroville, CA
2002

Completion of two separate Courses.

  • Specialized Automotive Electronics
  • Automatic Transmissions

General Diploma - General Education

Orland High School, Orland, CA
06.2000

Skills

  • OSHA Standards
  • Manufacturing Procedures
  • Industrial Equipment Operation
  • Maintaining Clean Work Areas
  • Time Management
  • Equipment Operations
  • Safety Best Practices
  • Maintaining Quality Assurance Standards
  • Mechanical Repair

Tire Industry Association

Maintained TIA certification throughout my 17 career with Les Schwab Tires. 

Certification

  • Tire Industry Association Certified 2016

Timeline

Packaging Machine Operator - Johns Manville
03.2018 - Current
Assistant Store Manager - Les Schwab
07.2000 - 03.2017
Butte College - , General Automotive Program
Orland High School - General Diploma, General Education

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Narciso MorenoPackaging Machine Operator