Narciso Perea
Administration Officer
Woodside,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Billing Specialist
One Source Billing
New York, New York
05.2023 - 05.2024
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Resolved discrepancies between customers' remittances and invoices received.
- Answered customer inquiries regarding billings, payments, account status.
- Investigated incorrect billings and processed refunds as necessary.
- Maintained accurate records of collections, adjustments and denials in the system.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Worked closely with patients to discuss payment arrangements when needed.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Checked claims coding for accuracy with ICD-10 standards.
- Weighed envelopes containing statements to determine correct postage and affix postage.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Performed insurance verification, pre-certification and pre-authorization.
- Submitted claims to insurance companies.
- Answered customer questions to maintain high satisfaction levels.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Collected, posted and managed patient account payments.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Administration Officer
New Concept Pharma Trade
Doha, Qatar
10.2017 - 04.2023
- Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Coordinated the recruitment process from initial job advertisement through to interviewing candidates.
- Developed and implemented effective office procedures to ensure smooth running of the organisation.
- Compiled correspondence such as letters, memos and emails on behalf of senior staff members.
- Liaised closely with suppliers to ensure timely delivery of goods or services ordered by the company.
- Monitored stock levels within the office environment, placing orders when necessary.
- Organised team building activities for employees across various departments.
- Responded to queries raised by customers via email or social media channels in a professional manner.
- Updated databases with new customer contact details or changes in existing accounts.
- Provided assistance with organising corporate events such as training seminars or trade shows.
- Generated and sent customer invoices, submitted payments and updates accounts.
- Generated and delivered daily outstanding payment invoices to customers.
- Helped organizational leadership with purchase orders, service contracts, probation reviews, financial reports and audits.
- Supported compliant and accurate accounting information by tracking expenses such as travel, supplies and service charges.
- Improved office organization by developing filing system and customer database protocols.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Handled correspondence, including drafting emails, memos, and reports for senior management.
- Served as the primary point of contact for external stakeholders, including clients and partners.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Administered benefits programs, including health insurance and retirement plans.
- Provided HR administrative assistance to management team.
- Participated in credit and collections activities.
- Encouraged and improved cross-department internal communication.
- Created presentations for use in both internal meetings or external events.
- Scheduled regular maintenance checks on office equipment such as computers or printers.
Education
MBA - Business Administration And Management
Jose Rizal University
05-2005
Bachelor of Science - Secondary Education
Jose Rizal University
Mandaluyong City, Philippines 06.2001 - 03.2003
Associate of Science - Hotel & Restaurant Management
Food Service Management
Taft Ave, Manila, Philippines 06.1990 - 10.1994
Skills
- Microsoft Office
- Planning
- Customer Service
- Friendly, Positive Attitude
- Multitasking
- Problem Resolution
- Supervision and leadership
Accomplishments
- Graduated with Latin Honors (Cum Laude) Batch 2003
Timeline
Billing Specialist
One Source Billing
05.2023 - 05.2024
Administration Officer
New Concept Pharma Trade
10.2017 - 04.2023
Bachelor of Science - Secondary Education
Jose Rizal University
06.2001 - 03.2003
Associate of Science - Hotel & Restaurant Management
Food Service Management
06.1990 - 10.1994
MBA - Business Administration And Management
Jose Rizal University
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