Narda Campbell
Douglasville,GA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
9
9
years of professional experience
Work History
Food and Beverage Operations Manager
The Ritz Carlton Atlanta
Atlanta, GA
07.2023 - Current
- Efficiently managed ordering process, including order placement and delivery tracking.
- Regularly reviewed profit and loss statements to assess financial performance at the restaurant.
- Worked in tandem with marketing departments to strategize and execute effective promotional initiatives, resulting in increased sales volume.
- Achieved cost-effective procurement by coordinating with vendors for top-notch products.
- Oversaw the development of the departmental budget, revenue goals, and implemented cost control measures.
- Maintained efficient operations by delegating tasks to team members according to their skillsets.
- Supervised the selection, training, development, and evaluation of staff members.
- Ensured compliance with health codes and safety regulations in the kitchen and dining areas.
- Analyzed industry trends in order to stay current on new developments related to food and beverage operations.
- Analyzed customer feedback surveys to determine areas of growth or improvement within the restaurant.
- Conducted regular meetings with team members to discuss menus, service standards, special events, promotions, customer feedback, and other topics.
- Monitored inventory levels of supplies needed for daily operations.
Dual Food and Beverage Operations Manager
Marriott International, Inc./ Renaissance Hotels
Atlanta, GA
08.2019 - 07.2023
- Established standard operating procedures for all aspects of restaurant operations including staffing requirements, scheduling protocols, cleaning practices.
- Implemented cost-saving measures in order to maximize profits without compromising quality or service levels.
- Ensured compliance with health department regulations regarding sanitation, cleanliness, and safety.
General Accountant
Marriott International, Inc.
Atlanta, GA
10.2015 - 07.2019
- Assisted with the preparation of budgets and forecasts for various departments.
- Managed accounts receivable and payable cycles, including invoicing customers, preparing checks, entering payments into the system, reconciliation of bank accounts and credit cards.
- Coordinated audits by external auditors; prepared audit schedules and responded to auditor inquiries in a timely manner.
- Planning, organizing, and coordinating procurement/purchasing operations, ensuring adherence to established procurement standards, rules, and regulations.
- Periodically reviewing usage of goods and services by departments to determine the most efficient quantities to purchase through statistical reviews for cost savings.
- Develops and ensures adherence to purchasing policies and procedures.
Education
Bachelor of Applied Science Hospitality Administration - Hospitality Administration And Management
Southern New Hampshire University
Hooksett, NH05-2010
Skills
- Food Service Operations
- Employee Retention
- Labor Management
- Performance Management
- Schedule Preparation
- Performance Evaluations
- Customer Relationship Management (CRM)
- Budget Control
- Verbal and written communication
- Wine Knowledge
- Cost Control
- Purchasing management
- Budget Development
References
References available upon request.
Timeline
Food and Beverage Operations Manager
The Ritz Carlton Atlanta
07.2023 - Current
Dual Food and Beverage Operations Manager
Marriott International, Inc./ Renaissance Hotels
08.2019 - 07.2023
General Accountant
Marriott International, Inc.
10.2015 - 07.2019
Bachelor of Applied Science Hospitality Administration - Hospitality Administration And Management
Southern New Hampshire University
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