Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Narda Mesta

Clifton

Summary

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

6
6
years of professional experience

Work History

Supervisor

OnTrac
01.2024 - 12.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Operation Assistant

Ontrac
07.2021 - 12.2023
  • Help our customers get their e-commerce deliveries
  • Primarily facilitates the daily independent contractor services, and resolution of service, routing, and delivery issues
  • Analyzes freight volume in relation to daily independent contractor availability
  • Compiles statistics and reports for branch operations
  • Serves as the main communication contact for independent contractor drivers
  • Embraces diversity and foster a respectful environment for both employees and customers

Cashier

CVS Pharmacy
11.2020 - 05.2021
  • Help customers with their questions and needs
  • Keep the store clean and organized
  • Greeted and informed customers of products, fostering positive store experiences
  • Maintained inventory and store visual presentation to meet customer needs
  • Provided efficient and courteous service to customers
  • Resolved and de-escalated issues to address customer concerns
  • Built and maintained positive working relationships with co-workers
  • Processed cash, check and credit cards for customer purchases
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Processed merchandise returns and exchanges
  • Helped customers locate merchandise
  • Provided product information and resolved concerns to assist customers

Picking Packer

Carbel LLC
10.2018 - 02.2019
  • Picking clothes for store orders
  • Backstock clothing sent from stores in the warehouse
  • Auditing the warehouse
  • Inventory for loss items and
  • Took inventory and examined merchandise to identify items to be reordered and replenished
  • Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards
  • Cleaned display cases, shelves and aisles
  • Maintained supplies, tools, equipment and storage areas to ensure compliance with safety regulations
  • Stocked shelves, racks and cases with new or transferred merchandise
  • Obtained merchandise from bins and shelves
  • Took inventory of merchandise to identify items needing reordering or replenishment
  • Referred to price lists to attach and change price tags on merchandise

Education

Bachelor Of Science - Criminal Justice

Berkeley College
Woodland Park

Associate in Applied Science (A.A.S.) - Criminal Justice

Berkeley College
Woodland Park, NJ
01.2022

High School Diploma -

Wallington Jr./Sr. High School
Wallington, NJ
06.2017

Skills

  • Strong Customer Engagement
  • Quick Learner
  • Word
  • Excel
  • PowerPoint
  • Internet
  • E-mail
  • Salesforce
  • EOS software
  • Collaborative Goal Setting

Languages

Spanish
Native or Bilingual

Timeline

Supervisor

OnTrac
01.2024 - 12.2024

Operation Assistant

Ontrac
07.2021 - 12.2023

Cashier

CVS Pharmacy
11.2020 - 05.2021

Picking Packer

Carbel LLC
10.2018 - 02.2019

High School Diploma -

Wallington Jr./Sr. High School

Bachelor Of Science - Criminal Justice

Berkeley College

Associate in Applied Science (A.A.S.) - Criminal Justice

Berkeley College

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