Narda Rivera

• Support LGBTQIJ+ migrants both incarcerated and recently released from detention with material, legal, and medical resources
• Coordinated community events, such as letter writing, meet ups and detention visitation, enhancing participant & volunteer engagement and fostering local relationships.
• Managed logistics for Casa Mariposa, our housing program, to ensure smooth operations
• Create and implement house agreements and organizational policies to address harm and conflict
• Administrative duties include sending commissary and organizing correspondence

• Provided emotional support and guidance to victims' families in navigating grief and traumatic loss.
• Provided crisis intervention to clients experiencing emotional distress or immediate danger, connecting them with emergency resources when necessary.
• Assisted victims of crime by offering compassionate guidance and resources
• Facilitated Monthly Virtual and In Person Support Groups
• Trained new staff on advocacy protocols, enhancing team efficiency in responding to victim needs.
• Supported outreach efforts by participating in community events and distributing materials promoting available services and resources for crime victims.
• Accompanied clients to court to clarify processes and procedures.
• Liaised with members of the criminal justice systems on behalf of client
• Collaborated with law enforcement agencies to advocate for victims' rights throughout investigative processes.
• Increased cultural competency within the organization through ongoing training initiatives focused on working with diverse populations effectively.
• Empowered clients by teaching self-advocacy skills and encouraging personal growth through goal-setting
• Partnered with Community Safety Personnel to discuss homicide/gun violence prevention

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• Facilitated "Mi Vida" and "Madres e Hijas" Curriculum to predominately Spanish speaking participants, which focused on goal development, emotional intelligence, and parent-youth sexual health education
• Developed and implemented program curriculum to enhance participant engagement and learning outcomes.
• Coordinated logistics for workshops, ensuring smooth execution and effective resource allocation.
• Facilitated training sessions, promoting skill development and fostering collaborative environments among Spanish speaking participants.
• Evaluated program effectiveness through participant feedback and assessments, driving continuous improvement initiatives.
• Established partnerships with community organizations and schools for social work to expand program reach and impact on diverse populations.

• Oversaw Emergency Shelter Program and ensured client needs were met daily
• Developed and implemented housing program & emergency shelter protocols
• Mentored staff in best practices for client support and resource navigation.
• Facilitated workshops and training sessions for clients on housing rights and responsibilities.
• Collaborated with local agencies and housing providers to streamline service delivery and improve housing access
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Managed program budgets, ensuring allocation aligns with strategic goals and organizational priorities.
• Monitored client progress, identifying barriers to success and recommending interventions.
• Developed training materials for new staff, fostering knowledge of best practices in case management.
• Assisted clients in achieving self-sufficiency by connecting clients with relevant community resources and support services
• Demonstrated cultural competence in working with diverse populations, ensuring equitable access to services for all clients.
• Facilitated crisis intervention sessions, providing emotional support and guidance.
• Advocated for clients' needs, ensuring access to essential services and resources.

• Provided Anti-Violence LGBTQ+ 24 hour Crisis Line Advocacy
• Facilitated LGBTQ+ Youth Led support groups
• Advocated for clients' rights and needs through comprehensive case management strategies
• Facilitated communication between clients, service providers, and community resources to ensure effective support.
• Conducted training sessions to educational workshops on advocacy best practices and resource availability
• Developed individualized housing plans to prevent homelessness and promote stability for LGBTQ+ clients.
• Collaborated with community organizations to strengthen support networks for at-risk populations.
• Trained new staff on case management protocols and effective communication techniques with clients.
• Navigated complex legal processes related to eviction prevention, legal processed, and advocacy for client rights,
• Developed strong partnerships within the community to expand available resources for LGBTQ+ youth homeless prevention efforts.
• Developed strong partnerships within the community to expand available resources for homeless prevention efforts.