Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NARDIA TOMLINSON

North Lauderdale

Summary

Well-qualified People Services Specialist Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.7 Years of experience providing service in busy medical office setting. Strong skills navigating electronic health records and complying with HIPAA and other legal requirements for the medical field. Specialize in working with insurance companies, verifying coverage and relating benefits Experience with using multi-phone lines, computer literate,

Overview

12
12
years of professional experience
1
1
Certification

Work History

People Services Specialist Manger

Team Select Home Care
11.2022 - Current


  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Collaborated with cross-functional teams to develop and implement service improvements.
  • Assisted in payroll processing to ensure timely delivery of paychecks to employees.
  • Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.

Patient Care Technician

DaVita
01.2016 - 11.2022
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment

Medical Front Office Receptionist/Patient Care Coordinator

South Florida Surgical Specialists
01.2012 - 01.2014
  • People Oriented Managed the front of the office by greeting patient, answering phones, posting payment, scheduling appointments, and confirm appointments
  • Responsible for prepare patient chart prior to office visit Ensured that all patient’s insurance was eligible and the benefits where according
  • In charge of obtain patient medical records, and referrals
  • Distributing & filling received and sent faxes via fax machine or electronically.

Education

Hemodialysis Tech -

Atlantic Technical College
Coconut Creek, FL
2015

Skills

  • Flexible and Adaptable
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Self-Motivated
  • Excellent Communication

Certification

  • CCHT - Certified Clinical Hemodialysis Technician

Timeline

People Services Specialist Manger

Team Select Home Care
11.2022 - Current

Patient Care Technician

DaVita
01.2016 - 11.2022

Medical Front Office Receptionist/Patient Care Coordinator

South Florida Surgical Specialists
01.2012 - 01.2014

Hemodialysis Tech -

Atlantic Technical College
NARDIA TOMLINSON