Nardine Hijazin
Amman
Summary
Results-driven professional with expertise in collections, event planning, and product promotion. Skilled in client relations, negotiation, and strategic problem-solving to optimize efficiency and enhance customer experiences. Proven track record of exceeding performance targets, managing vendor partnerships, and executing successful campaigns. Highly organized with strong communication abilities and a commitment to delivering business success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Collection Officer
Comprehensive Leasing Company
08.2024 - 03.2025
- Managed delinquent accounts by negotiating payment arrangements, extensions, and settlements while maintaining positive client relationships.
- Conducted outreach via phone, email, and in-person meetings to recover outstanding lease and loan payments efficiently.
- Analyzed account histories and payment patterns to develop data-driven recovery strategies, improving collection effectiveness.
- Collaborated with legal teams and senior management to resolve complex cases while ensuring compliance with company policies and regulatory requirements.
- Maintained accurate and up-to-date records of all communications and transactions within the company’s database.
- Provided clients with clear guidance on financial obligations, contract terms, and available payment options to facilitate timely resolutions.
- Consistently achieved and exceeded monthly collection targets, contributing to improved company cash flow.
- Partnered with customer service teams to address client concerns and resolve payment or lease-related issues effectively.
Wedding Planner
Saadeh Studio
01.2023 - 12.2024
- Managed all aspects of wedding planning, from initial consultations to execution, ensuring seamless events tailored to clients’ visions and budgets.
- Developed customized event plans by working closely with couples to understand their preferences, financial constraints, and style.
- Negotiated contracts and established strong relationships with vendors, securing cost-effective solutions for venues, florists, photographers, and caterers.
- Created comprehensive event timelines and managed logistics to ensure all activities were executed efficiently and on schedule.
- Provided on-site event coordination, troubleshooting issues in real time to ensure a flawless experience for clients and guests.
- Managed event budgets, reducing costs while maintaining high-quality service through strategic planning and contract negotiations.
- Led creative direction, including theme selection, décor design, and venue layout, to deliver unique and personalized experiences.
Product Promotion
Nestlé
01.2021 - 12.2022
- Promoted new and existing products to enhance brand awareness and increase consumer engagement.
- Collaborated with sales and marketing teams to develop and execute strategic promotional campaigns.
- Organized product demonstrations, sampling events, and brand activations to boost sales and customer interest.
- Conducted market research and analyzed consumer feedback to refine promotional strategies and improve product positioning.
- Built and maintained strong relationships with retailers and customers to drive brand loyalty and repeat business.
- Monitored and reported on campaign performance, providing insights to optimize future promotional efforts.
- Assisted in training retail staff to improve product knowledge and customer interaction, enhancing overall sales effectiveness.
Education
Bachelor of Arts - Marketing
University Of Jordan
Amman, JO01.2024
Skills
- Stress Management
- Critical Thinking
- Effective Communication
- Problem-Solving
- Quick Learner
- Teamplayer
Soft Skills
Technical Skills
- Social Media Strategy
- Strong negotiation skills
- Content Creation & Copywriting
- Guest management
- Customer Relationship Management (CRM)
- Product promotion
- Data Analysis & Reporting
- Google Ads & Analytics
Languages
English
Full Professional
Certification
- Google Ads
- Google Analytics
- Marketing Services
- Digital Marketing
Timeline
Collection Officer
Comprehensive Leasing Company
08.2024 - 03.2025
Wedding Planner
Saadeh Studio
01.2023 - 12.2024
Product Promotion
Nestlé
01.2021 - 12.2022
Bachelor of Arts - Marketing
University Of Jordan
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