Nardos Belay

• Developed engaging activities to promote children's physical, emotional, and social development.
• Communicated regularly with parents regarding children's progress and behavioral concerns.
• Implemented effective discipline strategies to encourage positive behavior in children.
• Maintained cleanliness and organization in play areas to foster a productive atmosphere.
• Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
• Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
• Collaborated with parents in setting developmentally appropriate goals for each child monitoring and tracking progress throughout the year.
• Planned educational field trips exposing children to diverse cultural experiences enriching their understanding of the world around them.
• Transported children safely to school events, doctor appointments, extracurricular activities using proper car seat protocols.
• Maintained detailed records of each child''s habits, developmental milestones achieved during my care period.
• Played games, worked on puzzles, and read books to young children.
• Administered basic first-aid and medication in emergency situations.
• Transported children to and from activities using personal or family vehicle.
• Supervised children on playground to help develop physical and social skills.
• Developed games and activities using arts and crafts to support learning and verbal skills.
• Coordinated playdates and outings to meet children's physical and social needs.
• Helped children complete homework assignments and school projects.
• Monitored children's play activities to verify safety.
• Taught children basic life skills, manners and personal hygiene.
• Supervised children engaged in physical activity, learning and social skills with peers.
• Organized activities that enhanced children's physical, emotional, and social well-being.
• Provided developmentally appropriate activities for children.
• Identified warning signs of emotional and developmental problems in children.

Oversaw daily household operations, including childcare, school drop-offs/pick-ups, bathing, meals, educational activities, and babysitting. Managed cooking, cleaning, laundry, shopping, and errands while maintaining an organized and efficient home. Coordinated schedules and communicated regularly with parents to ensure children’s well-being and household smoothness. Demonstrated reliability, strong organizational skills, and a proactive, nurturing approach.

• Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
• Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
• Supervised residents preparing meals and handling chores and provided constructive feedback.
• Facilitated communication between family members regarding important updates or decisions related to the house manager role.
• Managed day-to-day operation of home to comply with regulations and agency standards.
• Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
• Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
• Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
• Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
• Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
• Assisted residents with daily hygiene and living tasks.
• Improved household efficiency by implementing detailed schedules and routines for staff members.
• Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
• Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
• Improved household safety, conducting regular safety drills and updating emergency preparedness plans.
• Increased lifespan of household appliances and systems by instituting preventative maintenance schedule.
• Preserved household's privacy and confidentiality through diligent oversight of information management practices.
• Fostered culture of excellence within household staff, setting high standards and leading by example.
• Fostered positive and productive working environment for all household staff through regular training and performance feedback.
• Optimized wardrobe management for family members, coordinating with stylists and organizing seasonal updates.
• Streamlined communication within household, introducing efficient internal messaging system.
• Ensured seamless operation of home maintenance tasks, coordinating with external contractors for timely repairs and upgrades.
• Improved family satisfaction with meal variety and nutrition by planning and overseeing preparation of diverse weekly menus.
• Ensured smooth operation of transportation logistics, scheduling maintenance and coordinating daily travel plans.
• Maintained required records of work hours, budgets and payrolls.
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Addressed customer feedback and complaints to maximize satisfaction.
• Monitored staff performance and provided feedback to drive productivity.
• Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
• Conducted regular audits of public spaces and staff work areas to maximize quality control.
• Developed and implemented staff recognition programs to motivate and reward employees.

Served pastries, desserts, and ice cream while delivering excellent customer service.

Decorated cakes and pastries with custom designs and personalized messages.

Assisted with packaging products, preparing orders, and maintaining a clean, organized work area.

Supported fast and efficient service during busy hours.

• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Managed inventory of dining supplies to prevent shortages during service.
• Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
• Built rapport with guests to enhance their dining experience and encourage return visits.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.

• Managed front desk operations, including guest check-ins and check-outs, payment processing, and reservation management. Provided exceptional customer service by assisting guests with inquiries, handling special requests, and resolving issues promptly. Coordinated with housekeeping, maintenance, and management to ensure smooth operations and timely room readiness. Recognized for maintaining high guest satisfaction, improving efficiency in the check-in process, and contributing to a positive and welcoming environment.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Paid attention to detail while completing assignments.
• Strengthened communication skills through regular interactions with others.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Organized and detail-oriented with a strong work ethic.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.