Nardose Fasika
Summary
Motivated professional with successful experience in customer service and scheduling. Adept at designing custom-tailored route and activities planning as well as working in fast- paced environments. Skilled in maintaining a positive professional attitude in all situations and delivering maximum customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
DIRECT SUPPORT PROFESSIONAL
Jay Nolan Community Services
01.2024 - Current
- Provided one on one support to individuals in their homes and community whom has a diagnosis of Autism or other developmental disabilities
- Maintained accurate records of client data including incident reports, progress notes and daily schedule
- Exercised sensitivity, empathy and honesty in handling confidential information, maintaining privacy and trust among all program members
- Implemented individualized behavior and emergency plans designed to reduce challenging behaviors while promoting self-advocacy and independence
- Managed to provide direct support to clients with disabilities, requiring hand-eye coordination in daily activities and physical therapy sessions
- Consistently brought a friendly and positive attitude to daily tasks, improving client engagement and credited for having a strong work ethic.
FRONT OFFICE ADMINISTRATOR
Dir Biyabir Idder Relief Association
01.2018 - 11.2023
- Oversaw daily office work such as scheduling, filing, skills training and frequently communicate with clients
- Supervised over 15 interns and effectively collaborated with team of interns to complete group projects while consistently meeting deadlines
- Utilized advanced computer skills to efficiently manage client databases and deliver reports that exceed guest service expectations
- Exercised attention to detail and judgment while using the ability to prepare documents for meetings, presentations and other program-related activities
- Demonstrated proficiency in file and store management, consistently maintaining proper documentation and organization of program materials.
NOTETAKER
Disabled Students Program
01.2018 - 11.2023
- Created class outlines for over 5 students who missed lectures or needed additional assistance understanding course materials
- Utilized advanced word processing skills to draft, format, and personalize notes for student with different learning styles
- Supervised students during library sessions to ensure they remained focused and utilized resources effectively
- Gained extensive experience in troubleshooting and resolving issues related to storage systems
- Provided research support and assisted students with information retrieval in various databases.
Education
Bachelor of Arts - History of Public Policy
UNIVERSITY OF CALIFORNIA, SANTA BARBARA
Santa Barbara, CA06.2022
Skills
- Proficient in Microsoft Office, Powerpoint, Word and Excel
- Organizational abilities
- Teamwork and Collaboration
- Problem-solving abilities
- First Aid/CPR training
- Security awareness
Certification
CPR / First Aid - American Red Cross (03/01/2024)
Timeline
DIRECT SUPPORT PROFESSIONAL
Jay Nolan Community Services
01.2024 - Current
FRONT OFFICE ADMINISTRATOR
Dir Biyabir Idder Relief Association
01.2018 - 11.2023
NOTETAKER
Disabled Students Program
01.2018 - 11.2023
Bachelor of Arts - History of Public Policy
UNIVERSITY OF CALIFORNIA, SANTA BARBARA
CPR / First Aid - American Red Cross (03/01/2024)
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