Naree Morris
Collinsville,IL
Summary
Driven professional with a robust background in financial services and customer support, honed at Fcb Banks and Walmart. Excelled in cash handling and teller transactions, alongside fostering teamwork and collaboration. Proven track record in enhancing customer satisfaction and efficiently managing multiple tasks, demonstrating both financial product knowledge and exceptional interpersonal skills.
Overview
3
3
years of professional experience
Work History
Personal Banking Assistant
Fcb Banks
05.2023 - Current
- Represent FCB ina manner that maintains and expands positive relations with all customers and potential customers.
- Perform as a team member in allocating and coordinating work flow.
- Handle a variety of miscellaneous products and services, including cashier's checks,money orders, saving bond redemption, collection items, utility payments and check cashing service. Which are all conducted and documented both on a computer and with a paper trail.
- Knowledge on teller operations and procedures, cash-handling, office equipment such as copier, fax machine and a 10 key calculator.
Customer Service Cashier
Walmart
08.2021 - 09.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Collinsville High School
Collinsville, IL05.2023
Skills
- Financial product knowledge
- Cash handling proficiency
- Teller transactions
- Portfolio Management
- Teamwork and Collaboration
- Customer Service
- Multitasking Abilities
- Banking Software Proficiency
- Document processing
- Record-keeping
Timeline
Personal Banking Assistant
Fcb Banks
05.2023 - Current
Customer Service Cashier
Walmart
08.2021 - 09.2024
High School Diploma -
Collinsville High School
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