Narek Avetisian
Pacoima,CA
Summary
Motivated 17-year-old with hands-on experience in food service and customer service. Proven ability to communicate effectively, work collaboratively, and maintain high standards in fast-paced environments. Demonstrated commitment to delivering exceptional customer experiences and achieving operational efficiency. Seeking opportunities to further develop skills and contribute to a dynamic team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
AllDay Collision Center
Northridge, California
11.2024 - 02.2025
- Greeted customers and managed initial inquiries, serving as a professional first point of contact.
- Coordinated appointment scheduling and efficiently handled customer calls to support service team workflow.
- Resolved customer concerns and complaints promptly to maintain high levels of satisfaction.
- Provided detailed information on repair processes and insurance claims to foster transparency with clients.
- Assisted in preparing repair orders and documentation, ensuring accuracy of all information.
- Collaborated with technicians and management to track repair progress and update customers.
- Processed payments and insurance paperwork, ensuring accurate billing and transaction completion.
- Maintained clean, organized office environment to promote professionalism for customers and staff.
Cashier
Delicee Cake
Studio City, California
02.2024 - 10.2024
- Delivered exceptional customer service through personalized product recommendations and order assistance.
- Managed cash register operations, ensuring accurate payment processing and balanced cash drawers.
- Maintained organized workstations, adhering to health and safety standards consistently.
- Assisted with inventory management, restocking supplies during peak periods to ensure availability.
- Collaborated with team members to enhance daily operations, including opening and closing tasks.
- Addressed customer inquiries and concerns, promoting a positive experience for all guests.
Restaurant Team Member
Ribs Against The Machine
Burbank, California
03.2023 - 01.2024
- Delivered exceptional customer service in fast-paced environment, creating memorable dining experiences.
- Assisted with food and beverage preparation to ensure cleanliness in kitchen and dining areas.
- Collaborated with team members to promote timely service during peak hours.
- Processed cash transactions accurately, minimizing errors through attention to detail.
- Provided menu knowledge and personalized recommendations to effectively address customer inquiries.
- Managed inventory by restocking supplies, ensuring proper storage for busy periods.
- Complied with health and safety standards, maintaining a clean and safe dining environment.
Education
High School Diploma -
Mission Academy
Los Angeles06-2024
Skills
- Customer service
- Appointment scheduling
- Money handling
- Inventory management
- Team collaboration
- Effective communication
- Customer relations
- Problem solving
- Time management
Certification
- Drivers License
- Food Handlers License
Languages
English
Native/ Bilingual
Armenian
Full Professional
Russian
Professional
Timeline
Customer Service Representative
AllDay Collision Center
11.2024 - 02.2025
Cashier
Delicee Cake
02.2024 - 10.2024
Restaurant Team Member
Ribs Against The Machine
03.2023 - 01.2024
High School Diploma -
Mission Academy
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