Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Narely Hernandez

Pasadena,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Team Leader

Party City
09.2018 - 08.2023
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Held weekly team meetings to inform team members on company news and updates.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

High School Diploma -

Dr. Kirk Lewis Career And Technical High School
1348 Genoa Red Bluff Rd, Houston TX. 77034
05.2020

Skills

  • Daily Workflow Improvement
  • Staff Training
  • Key Performance Indicators (KPI)
  • Account Management
  • Issue Resolution
  • Overseeing Daily Activities
  • Loss Prevention Strategies
  • Coaching and Mentoring
  • Leading Employees
  • People Management
  • Strategic Planning
  • Cash Register Operations

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Team Leader

Party City
09.2018 - 08.2023

High School Diploma -

Dr. Kirk Lewis Career And Technical High School

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Narely Hernandez