Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

NARENDRA DHIMAL

Manager
Charlotte,NC

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front and Kitchen Manager

Curry Gate Restaurant (currygates.com)
05.2020 - Current
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils, and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage the restaurant's good image and suggest ways to improve it
  • Control operating costs and Capital gain
  • Create detailed reports on weekly, monthly, and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g
  • Discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations.

Insurance and Tax Intern

Durga And Ram Insurance
01.2017 - 04.2020
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Prepare quarterly and annual reports
  • Collect data from income statements and expense documents
  • Complete clients' tax documentation
  • Review data on reports and detect possible errors
  • Research new tax trends and regulations
  • Ensure compliance with government tax rules.
  • Utilized tax-related software such as TaxWise to prepare and process returns and research tax matters.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.

Cashier

Harris Teeter
07.2019 - 02.2020
  • Responded to customer requests for products, services, and company
  • Compiled customer feedback and recommended service delivery improvements to management
  • Handled customer inquiries and suggestions courteously and professionally
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Built relationships with customers to encourage repeat business.

Customer service representative

KING OF SPICY
11.2017 - 05.2019
  • Greeted customers and answered any questions
  • Responded to customer requests for products, services, and company information
  • Compiled customer feedback and recommended service delivery improvements to management
  • Assisted cashiers with processing customer payments and documenting orders
  • Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Education

Associate in Engineering -

Central Piedmont Community College
01.2017

Skills

  • 3d Modeling
  • Balance Sheet
  • Mathematics
  • Microsoft Word
  • Performance Analysis
  • Troubleshooting and Diagnostics
  • Communication Skills
  • Hiring and Reporting Manager
  • Inventory Management Software
  • Policy and Procedure Enforcement
  • Employee Scheduling Designers
  • Training and Development
  • Manage Balance Sheet
  • Performance monitoring
  • First aid knowledge
  • Conflict Resolution
  • Strategic Planning
  • Equipment Maintenance
  • Shift Scheduling
  • Safe Food Handling

Certification

  • Certified Servsafe.

Languages

Nepali
Native or Bilingual
Hindi
Professional Working
Spanish
Elementary

Timeline

Front and Kitchen Manager

Curry Gate Restaurant (currygates.com)
05.2020 - Current

Cashier

Harris Teeter
07.2019 - 02.2020

Customer service representative

KING OF SPICY
11.2017 - 05.2019

Insurance and Tax Intern

Durga And Ram Insurance
01.2017 - 04.2020

Associate in Engineering -

Central Piedmont Community College

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NARENDRA DHIMALManager