Narendra Pulphus
Burnsville,MN
Summary
Experienced transportation professional and skilled trainer with expertise in overseeing classes, updating materials and collaborating with drivers to deliver exceptional training. Proven communication, organizational and planning abilities combined with a resourceful nature and remarkable work ethic. Reliable Customer Service Executive used to building lasting client relationships. Seeking the opportunity to boost a company's success through attention to detail and the drive for excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operator
Transdev
Burnsville, US
01.2023 - Current
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Ensured that all materials used were up to standard and free from defects.
- Documented daily production results accurately and completely.
- Learned and followed safety and emergency procedures.
Shopper, Us
Instacart
Minneapolis, US
09.2020 - Current
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Processed payments and returns accurately and promptly.
- Ensured compliance with safety protocols while handling large volumes of merchandise.
- Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
Data Entry Assistant
Toys for Tots
Minneapolis, US
11.2021 - 01.2023
- Updated existing customer and account information in the databases.
- Maintained logbooks or databases of activities and completed work.
- Verified accuracy of data entered into system by comparing it to source documents.
- Cross-referenced data from multiple sources before entering into system.
- Resolved discrepancies in information received from customers or other departments.
- Assisted with special projects such as creating reports or spreadsheets for management review.
Manager
Walgreens
Minneapolis, US
02.2018 - 11.2021
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
Manager
Kmart
, US
10.2016 - 09.2018
- Trained employees on additional job positions to maintain coverage of roles.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw daily operations, maintaining efficiency and quality standards.
Education
Some College - Psychology
Normandale Community College
Bloomington, MN05-2025
GED -
Apple Valley, MNSkills
- Organization and Time Management
- Excellent Communication
- Critical Thinking
- Adaptability
- Creativity and ingenuity
- Leadership
- Friendly, Positive Attitude
Certification
- Commercial Driver's License (CDL) Class B, 10/01/27, MN, P (Passenger vehicles), S (School bus)
- DOT Medical Card, 06/01/22, Present
- Air Brake Endorsement
- Passenger Endorsement
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Operator
Transdev
01.2023 - Current
Data Entry Assistant
Toys for Tots
11.2021 - 01.2023
Shopper, Us
Instacart
09.2020 - Current
Manager
Walgreens
02.2018 - 11.2021
Manager
Kmart
10.2016 - 09.2018
Some College - Psychology
Normandale Community College
GED -
Similar Profiles
Daniel TapiaDaniel Tapia
Paratransit Driver at TransdevParatransit Driver at Transdev
Bedher SierraBedher Sierra
Bus Operator at TransdevBus Operator at Transdev
Sebastain DicksonSebastain Dickson
College shuttle driver at TransdevCollege shuttle driver at Transdev
Alvia JacksonAlvia Jackson
Road Supervisor at TransdevRoad Supervisor at Transdev
Caleb ThonCaleb Thon
Landscaper at Curbside Lawncare & IrrigationLandscaper at Curbside Lawncare & Irrigation