Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Narendra S. Rao

Richmond,USA

Summary

Expert in food safety and OSHA compliance with demonstrated coaching skills. Experienced in managing health and safety resources while ensuring adherence to regulations. Achievements include driving operational excellence and enhancing customer satisfaction in high-pressure settings. Strong strategic planner with a proven ability to coordinate initiatives for maximum efficiency and process improvements.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Realtor

eXp Realty LLC
Houston, Texas
04.2023 - Current
  • Focusing in Residential Buy/Sell and Investor clients with annual sales meeting goals of 10 million plus dollars in Real Estate Sales in Houston TX – Independent Contractor -EXP

NEHA Certified Professional “Food Safety and OSHA Workplace Safety Manager”

EcoSure - A Division of Ecolab
03.2015 - 04.2023
  • Certified Professional Food Safety and Brand Standards- All Sectors Food and Beverage
  • Certified OSHA Workplace Safety Evaluations and Inspections and Auditing
  • Excellent Team Coaching and Training on Food Safety and Brands Standards
  • Currently working with Chick-fil-A Division in Food Safety, Brands and Hospitality Excellence.
  • Hospitality and Brands Trainer in various roles throughout career.
  • Excellent Closer on Exit interviews with top unit Management personnel.

Restaurants Consultant-Territory Sales Manager

US Foods
Houston, Texas
08.2010 - 02.2013
  • Company Overview: 2nd biggest Food Company with 24000 employees and 28 billion dollars in sales and 65 US Divisions
  • Working is Restaurant Consultant and Brands Management area with US Foods since 2010
  • Sells Products and Services within Company’s selected market segment
  • Manages time and resources to attain optimal profit for all products and services
  • Actively Participate in industry trade shows and conferences and supports Industry professional organization
  • Builds and foster relationships within US Foods to ensure customer Satisfaction through effective communications procurement, customer service, warehouse and transportation
  • Ensure all assigned customers understands value of USF products and services
  • Present Product and project proposal to potential customers.
  • Plans and organizes customer seminars/events including Lunch-N-Learn Meetings
  • Develops and implements personal plans for Sales goals
  • Attend Divisional. Regional and National training conferences and programs
  • Ensure prompt payments and invoice reconciliations at the end of period
  • Adheres to all company policies, procedures and ethic codes.

Senior Food and Beverage Operations Manager

THE WOODLANDS RESORT AND CONFERENCE CENTER
Houston, Texas
05.2002 - 07.2010
  • Company Overview: Club at the Carlton Woods and the TPC Woodlands Country Club - Houston Texas
  • Plan, direct and organize the activities of TPC and Carlton Woods Private Golf Club and maintain the high standard of amenities quality, Hospitality, and initiatives to maximize member satisfaction and operational profits through outstanding customer service and innovative ideas.
  • Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of all materials and related products.
  • Ensure compliance with health, safety, sanitation and Texas alcohol service standards and regulations.
  • Work with Business Development Manager in growing Membership with various sales development initiatives.
  • Organize member outreach events and open houses every month to introduce The Woodlands concept to new members and visitors.
  • Organize and assist in Major events like Shell Houston Open PGA and Samsung LPGA events at The Woodlands.
  • Assist The Woodlands on special projects and renovations of Club Houses and opening new Club Houses.
  • Implement annual departmental budgets and make sure we meet or exceed the profit and costs parameters set by the organization.

Education

BHM&CT - Hotel and Restaurant Management, Sanitation and Hygiene, Applied Nutrition

University of Pune
Pune, India
01.1990

Skills

  • Health and safety expertise
  • Budget management
  • Regulatory compliance
  • Training program development
  • Internal auditing
  • Leadership and direction
  • Proposal preparation
  • Subcontractor safety review
  • Safety training facilitation
  • Food safety certification and OSHA inspections
  • Coaching in food safety standards
  • Independent and pressure-resilient work
  • Microsoft Office proficiency

Certification

  • CP-FS, (NEHA), OSHA (10 Hours) and ServSafe certified.
  • “Passport to Success” Customer Service Training program in Hospitality industry.
  • “Staton”, “Rizepoint” Auditing Software trained and very proficient in Report Presentation.
  • MS Office, Group Discussions, Food Safety Training presenter and Safety Coach

Awards

Manager of the Year 2005, Woodlands Country Club at TPC- Houston, Texas, Manager of the Quarter 2005, Woodlands Country Club at TPC – Houston, Texas, Employee of the Quarter 2003, Woodlands Resort and Conference Center. Houston, Texas, Scholarship from the Hotel and Restaurant Association - India 1989-90., Winner of Governor’s Gold Medal and Scholarships in Hospitality Industry Excellence - India 1987-90.

Timeline

Realtor

eXp Realty LLC
04.2023 - Current

NEHA Certified Professional “Food Safety and OSHA Workplace Safety Manager”

EcoSure - A Division of Ecolab
03.2015 - 04.2023

Restaurants Consultant-Territory Sales Manager

US Foods
08.2010 - 02.2013

Senior Food and Beverage Operations Manager

THE WOODLANDS RESORT AND CONFERENCE CENTER
05.2002 - 07.2010

BHM&CT - Hotel and Restaurant Management, Sanitation and Hygiene, Applied Nutrition

University of Pune

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