Naressa Barracks
Brooklyn
Summary
Analytical, problem solver with strong written and verbal communications skills and over 8 years of experience, being apart of project-specific teams who effectively manage the caseloads of a variety of individual with special needs. This information synthesizer, has strong organizational, time management, and multitasking skills. She is passionate about working with her team to achieve the common goal of ensuring that the individuals on her caseload are receiving the proper transition planning, development of their individualized service plans, and community integration. She does this by executing responsibilities such as providing information and advice to participants and their families in areas such as managing home care, physical and mental well-being, and transition planning. With her integrity, strong work ethic, and desire to help others, she seeks to be apart of a professional organization.
Experienced with patient care coordination, including assessment and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Care Coordinator
St. Mary's Hospital for Children
07.2022 - Current
- Managed a caseload of 25 medically fragile children
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Work as a service for child that is receiving early intervention .
- Obtain eligibility for child that needs OWDD services and assist them with the transition to OPWDD.
- Assist families with EMOD through waiver services and insurance
- Assist families with obtaining necessary prescription and prior authorization for necessary medical supplies
- Work with all medical providers thats apart of the children care team.
Coordinator
Little Flower Children and Family Services
04.2019 - Current
- Manages the physical and behavioral health needs of a caseload of 32-40 children that have been diagnosed with SED, complex trauma, or children who have two or more chronic medical conditions
- Writes case notes and assists with developing an individualized plan for participants
- Identifies participants needs and organizes and synthesizes information on their developmental growth with their case manager
- Organizes participant files and provides the office with files that support participant growth and development
- Reviews and organizes documents and other participant notes and evidence of progress to develop plans to transition them to their next developmental milestone
- Provides information and advice to participants and their families in areas such as managing home care, physical and mental well-being, and transition planning
- Conducts health assessments, developed an individualized plan of care, and identified community resources to meet the client's needs
- Developed a protocol for documenting assessment, therapy notes, progress notes, and evaluations in the appropriate section of the chart
Direct Caregiver
ComForCare Homecare
09.2016 - 04.2019
- Assisted consumers in developing, managing, and achieving health goals by facilitating physical activities, medical appointments, recreational programs, nutrition education, and other health-related activities
- Analyzed and synthesized large amounts of information related to client needs to decipher and assists in all aspects of daily living to teach them how to handle daily tasks such as dressing, cooking, eating, housekeeping, laundry, and toileting without assistance
- Performed regular assessments to improve gross motor skills and identify coordination delays
- Assisted the consumers in strengthening and developing communication and socialization skills
Wellness Coach
Services for the Underserved
02.2016 - 09.2016
- Developed a caseload of 25 severely mentally individualized plans of care for each veteran to address behavioral, medical, and functional needs
- Advocated on behalf of 25 consumers to ensure their needs are met, including but not limited to: housing, shelter services, medical needs, food, clothing, transportation, and legal services
- Communicates regularly with consumers, primary care physicians, substance abuse and mental healthcare providers, families, collateral resources, and other agency staff on half of the consumers to ensure access to care
- Conducted monthly apartment inspections to ensure that consumers complied with the lease agreement
- Developed a personalized service plan for each consumer to address each consumer specific needs to ensure they are on the right track to achieving their goals
Care Coordinator
New Horizon Counseling Center
09.2015 - 01.2016
- Provided ongoing support to a caseload of 65 mentally ill patients with multiple medical comorbidities and substance abuse disorders
- Ensured the delivery of ongoing medical and psychiatric, and treat each individual by obtaining client psych/medical evaluations including psychiatric assessments and treatment planning for individuals
- Achieved 89 success rate in obtaining clients Snap benefits, SSD, SSI, Access A Ride, reduce fare metro card, and other entitlement benefits
- Provided clients with guidance on housing options available to them, including public housing, government-subsidized housing, and market-rate housing
Intern
Jewish Life Home Care
01.2015 - 07.2015
- Contacted and verified information for over 35 patients and signing parties, and faxed or called in authorization to doctors/hospitals for home health aides, skilled nursing, physical therapy, and other services
- Actively engaged in the approval process for patient entitlement benefits, resulting in 80% of applications being approved
- The ability to function as an integral part of an investigative team and work in a group setting
- Functioned as an integral part of the team and worked well in a group setting while quickly developing a rapport with staff and other volunteers and delivered excellent customer service
Education
Master of Science - Public Health
Touro College
04.2020
Bachelor of Arts - Social Psychology
Touro College
06.2015
Associate of Arts - Interdisciplinary Studies
Touro College
06.2013
Skills
- Award
- GSI
- Foothold system management
- Experienced in Word, PowerPoint, Excel, and Outlook
- Problem-solving skills
- Detail-oriented approach
- Highly organized
- Effective decision maker
- Problem-solving skills
- Integrity in professional conduct
- Information analysis professional
- Analytical thinker
- Research investigator
- Punctual delivery
- Effective verbal communication
- Skilled in managing multiple tasks
- Comprehensive case coordination
- Quickly adjusts to change
- Collaborative team player
- Logistics management
- Efficient at acquiring new skills
- Social interaction skills
- Skilled in resolving conflicts
- Client support
- Case management
- Documentation
- Patient education
- Organizational skills
Certification
CANS Certified, Praed Foundation Collaborative Training (renew annually) January 2025
Timeline
Care Coordinator
St. Mary's Hospital for Children
07.2022 - Current
Coordinator
Little Flower Children and Family Services
04.2019 - Current
Direct Caregiver
ComForCare Homecare
09.2016 - 04.2019
Wellness Coach
Services for the Underserved
02.2016 - 09.2016
Care Coordinator
New Horizon Counseling Center
09.2015 - 01.2016
Intern
Jewish Life Home Care
01.2015 - 07.2015
Bachelor of Arts - Social Psychology
Touro College
Associate of Arts - Interdisciplinary Studies
Touro College
Master of Science - Public Health
Touro College
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