Nargas Mullahkhel
Irvine,CA
Summary
licensed cosmetologist and content creator with a proven track record at Peach and Lily, adept in customer support and social media management. Elevated client satisfaction and brand recognition through innovative solutions and engaging content. Excelled in multitasking and professionalism, significantly enhancing client retention and sales. Always upselling & bringing a bright fun passionate personality to a brand making selling a charm xoxo
Overview
2025
2025
years of professional experience
Work History
Peach & Lily Freelancer
Peach and Lily
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Boosted brand recognition through regular vlogs posts or articles showcasing my expertise in the field with the line (tik tok @nargasAvibe)
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Evaluated customer needs and feedback to drive product and service improvements.
- Upsell upsell upsell
Cosmetologist
Spoiled Hair and Nails
Salt Lake, NM
02.2016 - 08.2024
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Gave clients beautiful makeup/ hair for any of their occasions including, bridal, birthdays, anniversaries and more!
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
Education
Associates Degeee - Cosmetology
SLCC
Salt Lake City, Utah 03.2004
Skills
- Problem-solving
- Time management
- Attention to detail
- Customer support
- Content creation
- Social media management
- Multitasking Abilities
- Excellent communication
- Reliability
- Self motivation
- Professionalism
- Sales strategies
Languages
Persian
Native or Bilingual
Pashtu
Native or Bilingual
Timeline
Cosmetologist
Spoiled Hair and Nails
02.2016 - 08.2024
Peach & Lily Freelancer
Peach and Lily
Associates Degeee - Cosmetology
SLCC