Nariah Alonzo

Henderson

Summary

Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service and inventory management, ensure smooth store functioning and high customer satisfaction, Seeking to transition these skills, to new, challenging role different fields.

Overview

years of professional experience

Certification

Work History

Assistant Store Manager

Crocs

Las Vegas, NV

07.2025 - Current

-Sales and customer service: Drive daily sales to achieve company goals, educate customers and team members on products and promotions and ensure exceptional customer experience.
-Store operations: Manage opening and closing procedures, maintain store standards, and oversee inventory and merchandising to ensure visually appealing sales floor
-Team leadership and support: Support the Store manager by overseeing daily task, supervising team members and developing staff through product and sales training

Fulfillment Associate

Amazon

Henderson, NV

11.2022 - 07.2025

~ Process guide in flow: (April 2024–July 2025) Analyzing Data and Identifying Opportunities: analyze data to identify areas for improvement in flow, process standards and network configurations. Managing flow processes: manage workflow of orders across multiple processes, identify potential risk or deviations from standard work and escalate issues to appropriate teams. Collaborating with stakeholders: collaborate with various teams including operations, RME (reliability and maintenance engineering), and senior management to align goals and communicate status updates
~ Learning Ambassador: (July 2023– December 2024) Training and mentoring: help new hires and existing team members understand and learn new processes, tools, and procedures. Identify learning needs: collaborate with a team to identify opportunities for learning and development. Providing support: offered ongoing support and guidance to peers as they learn and adapt to new challenges.
~ Associate Safety Committee: (May 2023– October 2023) Promoting safety and health in the workplace by identifying and addressing hazards, being able to detect and correct workplace hazards, ensuring that employees are protected from any potential risk, conducting meetings with management to discuss safety issues, review incident reports and develop strategies to improve safety practices.
~Process guide in trailer loading: (February 2023– December 2023) Point of contact if management is not around; supported management in places of struggle by filling in wherever necessary to ensure smooth operations assist with various tasks like labor allocation, leading GEMBA (the personal observation of work, right where the work is happening, to ensure safe operations of equipment and processes) meetings, ensuring safety, and coaching associate.

Back of house

Burlington

Henderson, NV

06.2022 - 11.2022

~Partnered with other associates to process the new merchandise coming into our store, including ticketing, tagging, and delivering products from the stockroom to the sales floor.
~Assisting customers in locating merchandise when needed
~Assisting in floor moves, merchandising, display maintenance, and housekeeping

Education

AA - Construction Management

College of Southern Nevada

Las Vegas, NV

05.2026

Skills

~Team Management
~Scheduling
~Analytical Skills
~Metrics Reporting
~Leadership
~Willingness to learn

~Training
~Problem solving
~Communication
~Teamwork
~Cash Handling
~Customer Service