Nariah Jones
Bowie,MD
Summary
Results-oriented Solutions Provider with extensive experience in healthcare, property management, and office administration. Demonstrated expertise in problem-solving, analytics, and communication. Track record of successfully resolving systemic issues and ensuring compliance. Committed to fostering growth and driving efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Property Assistant
All About Labor
Annapolis, Maryland
01.2024 - 07.2024
- Ensured regulatory adherence by conducting thorough property inspections and promptly addressing tenant concerns.
- Performed tenant background checks resulting in enhanced tenant quality and reduced turnover.
- Effectively worked with vendors to streamline the integration of a highly efficient property management system.
- Addressed maintenance requests swiftly, improving tenant satisfaction and property upkeep.
- Prepared detailed financial statements, providing accurate budgetary insights for property owners.
Solutions Provider
Conduent Government Healthcare Solutions
Washington DC, 20002
08.2023 - 01.2024
- Ensured smooth claims processing and compliance by offering guidance on Medicaid policies to providers.
- Managed provider inquiries, achieving high satisfaction rates and strict adherence to guidelines.
- Partnered with healthcare departments to successfully troubleshoot and resolve systemic challenges encountered within the realm of provider services.
- Demonstrated expertise by implementing a knowledge base system, leading to increased productivity and reduced duplicate requests.
- Analyzed data trends to proactively solve problems and improve processes.
Help Desk Technician
DXT Therapeutic Services
Forestville, MD
08.2021 - 10.2021
- Maintained smooth operations through the configuration of user accounts, installation of software, and system maintenance.
- Resolved hardware, software, and application issues, enhancing user productivity.
- Successfully improved response times by prioritizing and promptly responding to customer inquiries.
- Carried out evaluations and audits to guarantee compliance with set standards.
- Maintained accurate and accessible records by effectively managing data entry and retrieval processes.
Education
Associate of Applied Science - Information Technology
Prince George's Community College
01.2026
Skills
- Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Data Base Systems Yardi, ADP, CRM
- Tenant relations
- Database Management
- Vendor Management
- Compliance Monitoring
- Fair housing mandates
- Excellent written and oral communication skills
- Analytical Thinking
- Ability to analyze and problem solve
Certification
IAT Level II: CompTIA Security+ 601
Coursework
- Intro to Netwks: Netwrk+ Prep
- Comp Security: Security Prep
- Understanding Operating System
- Intro to Information Tech
- Comp. Hardware I: A+ Prep
References
- Tim Johns, Gartner Operations Coordinator, 702-466-0730, timjohns10@yahoo.com
- Vonda Weems, All About Labor - Property Manager, 443-454-6722, vondaweems@enterpriseresidential.org
- Peter Reese, Conduent – Supervisor, 410-585-4836, peter.reese@conduent.com
Timeline
Administrative Property Assistant
All About Labor
01.2024 - 07.2024
Solutions Provider
Conduent Government Healthcare Solutions
08.2023 - 01.2024
Help Desk Technician
DXT Therapeutic Services
08.2021 - 10.2021
Associate of Applied Science - Information Technology
Prince George's Community College
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