Nariangely Rodriguez-toro
Spring Hill
Summary
Proven track record in enhancing customer satisfaction and maintaining pristine environments, as demonstrated at American Janitorial, LLC. Excelling in customer service and cleaning, I leveraged problem-solving and time management skills to significantly improve operational efficiency. Known for dependability and a collaborative spirit, I consistently exceed employer expectations without compromising quality.
Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines.
Overview
1
1
year of professional experience
Work History
Custodian
American Janitorial, LLC.
07.2024 - 12.2024
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Checked in and stocked inventory throughout facility.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
Customer Service Assistant
Aji Software
11.2023 - 06.2024
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Demonstrated empathy towards customers during difficult situations while remaining composed under pressure.
- Reduced wait times by efficiently managing multiple tasks simultaneously without compromising quality of service.
- Met customer call guidelines for service levels, handle time and productivity.
Education
High School Diploma -
Enterprise High School
Dunedin, FL05-2024
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Time management
- Team collaboration
- Work prioritization
- Problem-solving
- Customer service-focused
Languages
Spanish
Native or Bilingual
Interests
- Offering time and support to shelters for the homeless, women, and animals
- I enjoy helping others and giving back to the community
- I participate in low-impact exercises to strengthen core muscles
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Animal Care
Timeline
Custodian
American Janitorial, LLC.
07.2024 - 12.2024
Customer Service Assistant
Aji Software
11.2023 - 06.2024
High School Diploma -
Enterprise High School
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