Summary
Overview
Work History
Education
Skills
Timeline
Generic

Narieta Palik

Ponder,TX

Summary

A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated college student ready to apply education in the workplace. Experienced technical abilities. Have the ability to handle challenging work, and excellent time management skills.

Overview

17
17
years of professional experience

Work History

Career Note:

Unemployed
05.2017 - Current
  • Taking time off to take care of my children
  • Pursuing college degree

Sales Associate

Walmart
Roanoke, TX
03.2016 - 04.2017
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Greeted customers to determine wants or needs.
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Assessed customer needs to provide assistance and information on product features.
  • Computed purchases and received and processed cash or credit payment.
  • Used technology resources to assist customers in locating and selecting items.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.

Assistant Manager

SUBWAY®Restaurants
Northlake, TX
09.2013 - 11.2015
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Maintained up-to-date knowledge of company products and services.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Established processes for monitoring customer satisfaction levels.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Resolved conflicts between team members in an effective manner.
  • Ensured compliance with safety regulations and company policies.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Recruited and trained new employees to meet job requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Sandwich Artist

SUBWAY®Restaurants
Quantico, VA
02.2011 - 06.2012
  • Followed established procedures for handling money transactions accurately.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Organized inventory for efficient restocking of products.
  • Maintained safe food handling practices to prevent germ spread.
  • Greeted customers and provided product knowledge.
  • Assisted team members during peak hours when necessary.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Maintained cleanliness of work area throughout shift.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Monitored temperature of freezers and coolers throughout shift.
  • Organized food preparation stations and regularly replenished supplies.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Worked with cross-functional teams to achieve goals.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Recognized by management for providing exceptional customer service.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.

Sandwich Artist

SUBWAY®Restaurants
Honolulu, HI
02.2007 - 11.2010
  • Organized team-building activities to foster a positive work environment among crew members.
  • Monitored the performance of crew members in the field, providing feedback and guidance when needed.
  • Assisted in hiring crew members to expedite the onboarding process.
  • Assisted management in developing strategies to improve customer service standards.
  • Followed established procedures for handling money transaction.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Organized inventory for efficient restocking of products.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Assisted team members during peak hours when necessary.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Maintained cleanliness of work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Assisted in the training of new staff members on proper sandwich-making techniques
  • Stocked shelves with products and supplies.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.

Education

Associate of Science - Accounting

North Central Texas College
Gainesville, TX

Skills

  • Product Sales
  • Problem-Solving Skills
  • Sales Expertise
  • Multi-Tasking Strength
  • Energetic Self-Starter
  • Verbal/Written Communication
  • Listening Skills
  • Outgoing Personality
  • Problem-Solving
  • Written and Oral Communication Skills
  • Store Opening and Closing
  • Money Transfer Systems
  • Teamwork and Collaboration
  • Customer Service

Timeline

Career Note:

Unemployed
05.2017 - Current

Sales Associate

Walmart
03.2016 - 04.2017

Assistant Manager

SUBWAY®Restaurants
09.2013 - 11.2015

Sandwich Artist

SUBWAY®Restaurants
02.2011 - 06.2012

Sandwich Artist

SUBWAY®Restaurants
02.2007 - 11.2010

Associate of Science - Accounting

North Central Texas College

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Narieta Palik