Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
• Answered incoming communications (phone calls, online chat) from customers about products and services including pricing, availability, delivery options, and order status.
Customer Service Interpretation Telecommunication Intercultural Communication WebEx/GoToMeeting/Zoom MS PowerPoint, Excel, Word Pages /OneNote/Numbers Translation Proofreading Editing Outlook/SharePoint/Teams Google Docs/Drive/Microsoft Office Suit
English - Bilingual Proficiency
Russian - Native/Bilingual Proficiency
Armenian - Native/Bilingual Proficiency
Ukrainian - Limited Working Proficiency