Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Narineh Tahmasian

Santa Clarita,CA

Summary

Proven leader in customer satisfaction and efficiency enhancement, notably at Bank of Sep, where I implemented procedures that significantly increased operational effectiveness. Skilled in customer service and cash handling, my approach combines reliability with patience, ensuring high-quality interactions and fostering customer loyalty.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Target Corporation
02.2016 - 01.2018
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Bank Teller Supervisor

Bank of Sep
01.2009 - 01.2015
  • Enhanced branch operations through effective management of daily bank teller activities and workflow prioritization.
  • Built trusting relationships with customers through attentive listening skills, insightful problem-solving abilities, and empathetic service approach.
  • Counted cash drawers and made bank deposits.
  • Increased overall efficiency by implementing new procedures for cash handling, balancing, and discrepancy resolution.
  • Ensured high-quality customer service by regularly evaluating employee performance and providing constructive feedback for improvement.
  • Promoted bank's products and services by consistently cross-selling to customers.

Front Desk Receptionist

Karan Company
01.2008 - 01.2009
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Education

Bachelor of Science - Applied Mathematics

University of Isfahan
Iran-Isfahan
04.2007

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure

Certification

Currently, I am attending charter college to get my Dental assisting Certification to start my career in Dental field

Timeline

Customer Service Cashier

Target Corporation
02.2016 - 01.2018

Bank Teller Supervisor

Bank of Sep
01.2009 - 01.2015

Front Desk Receptionist

Karan Company
01.2008 - 01.2009

Bachelor of Science - Applied Mathematics

University of Isfahan

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Narineh Tahmasian