Professional with extensive experience in removal services, well-prepared to contribute effectively. Known for reliability and adaptability in dynamic environments, ensuring smooth operations. Focused on collaboration and meeting targets, combining technical proficiency with client-centered approach.
Overview
6
6
years of professional experience
Work History
Removal Technician
Mountain View Funeral Home And Crematory
03.2023 - Current
Managed removal processes for deceased individuals with compassion and respect.
Collaborated with families to coordinate timely transport services in accordance with regulations.
Executed safe handling and transportation of remains using specialized equipment and vehicles.
Trained new staff on proper removal techniques and safety protocols to ensure compliance standards.
Maintained accurate records of all removals, ensuring documentation met legal requirements.
Assisted in training new employees on company procedures and best practices for successful removals.
Drove company vehicles to transport remains or families to services.
Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
Carried flowers to hearses or limousines for transportation to churches and places of interment.
Set up flowers, opened and closed caskets and acted as pallbearer.
Transported deceased to funeral home.
Processing Specialist
Zen Asset Management
07.2022 - 09.2022
Assisting a small team with the process of trimming marijuana to be ready for selling. Sorting through the large bins and trimming anything, at your discretion, that is large enough into one bin, and tossing the smaller ones into another.
Led quality control inspections, identifying defects and enhancing overall product reliability.
Used hand tools to complete delicate work.
Enhanced bud quality by carefully trimming and pruning plants according to growth patterns and industry standards.
Maintained safety practices and quality controls.
Removed unwanted or unneeded materials off desirable products.
Shift Lead
Lucid
03.2021 - 06.2022
Supervised team operations, ensuring compliance with safety protocols and efficiency standards.
Trained and mentored new staff on operational procedures and best practices.
Coordinated shifts to optimize workflow and maintain consistent production levels.
Monitored inventory levels, facilitating timely replenishment of materials to support operations.
Conducted performance evaluations, providing feedback to enhance individual development and team dynamics.
Resolved operational issues swiftly, minimizing disruptions to service delivery and productivity.
Collaborated with management to develop strategic initiatives aimed at improving overall operational efficiency.
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained new employees on company policies, procedures, and best practices for optimal performance.
Helped store management meet standards of service and quality in daily operations.
Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Chiropractic Assistant
Vibrant Life Chiropractic
10.2019 - 04.2020
Managed front desk operations, ensuring a welcoming environment for clients and visitors.
Coordinated appointment scheduling, optimizing staff utilization and client flow.
Handled incoming calls, directing inquiries to appropriate departments efficiently.
Implemented office supply inventory system, reducing costs through better tracking.
Developed and maintained positive relationships with clients, enhancing customer satisfaction levels.
Assisted in organizing company events, contributing to overall team engagement and morale.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone, or postal mail.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Assisted with onboarding new clients and securing paperwork completion.