Na’Riyah James
Daphne ,AL
Summary
Dynamic and results-oriented professional with a proven track record at McDonald’s, where I enhanced customer satisfaction through exceptional service and maintained high standards of cleanliness. Skilled in multitasking and teamwork, I effectively collaborated with peers to exceed service goals. Demonstrated expertise in customer engagement and cash handling, contributing to a positive and efficient work environment.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald’s
06.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Medical Assistance
Fortis College
Mobile, ALDaphne High School
Daphne, AL05.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Cleaning and sanitizing
- Customer engagement
- Self-discipline
- Flexible schedule
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Verbal and written communication
- Heavy lifting
- Store opening and closing
- Crew leadership
Timeline
Crew Member
McDonald’s
06.2022 - Current
Medical Assistance
Fortis College
Daphne High School
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