Narjes Abdelrazeq
Sterling,United States
Summary
Human resource professional with experience in delivering high quality results. Extensive background in HR generalist affairs, including recruitment and retention, staff training and development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and compliance.
Overview
14
14
years of professional experience
Work History
HR Generalist
USAID
02.2024 - Current
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Conducted thorough job analyses to create accurate job descriptions for various roles within organization.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
HR Business Partner
IOM/ UN Migration
01.2020 - 01.2024
- Partnering with leadership team to develop succession plans and strategies
- Carrying out investigations in response to employee complaints
- Engaging in meaningful conflict resolution and handling employee behaviour
- Dealing with organizational administrative duties such as employee benefits, and leave requirements
- Aiding and advising leadership members on new hires and terminations
- Promoting diversity through hiring as equal opportunity employers (EEO)
- Providing all needed trainings for staff development & New Hires orientation
Benefits Specialist
IOM /UN Migration
01.2015 - 12.2019
- Assisted employees with enrolling in benefit plans and explained plan options
- Processed benefit enrollment forms, changes, and terminations
- Conducted new hire orientations to explain benefits packages
- Researched and resolved employee inquiries regarding benefits programs
- Produced detailed reports and data models to employees to pick optimal plans
HR Officer
UNHCR
12.2010 - 12.2014
- Collected and compiled HR data and statistics and made process improvement recommendations
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork
- Resolved employee relations issues through effective communication and problem solving techniques
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications
- Developed training programs for managers to improve their leadership skills and knowledge of HR procedures
- Prepared reports related to attendance tracking, disciplinary actions taken, terminations or any other relevant topics
- Answered questions from staff regarding benefits packages, vacation time or other HR-related matters
Education
Bachelor's Degree - Finance & Banking
Applied Science University
07.2009
Skills
- HR generalist affairs
- Recruitment and retention
- Staff training and development
- Mediation
- Conflict resolution
- Benefits and compensation
- HR records management
- HR policies development
- Compliance
- Verbal Communication
- Written Communication
- Interpersonal Communication
- Organizational skills
- Time management
- Planning
- Coordination
- Hiring
- Staffing
- Succession planning
- Diversity promotion
- Training provision
- New hire orientation
- Employee inquiry resolution
- Report production
- Data modeling
- HR data collection
- Process improvement
- Employee relations resolution
- Communication
- Problem solving
- Training program development
- Leadership skills improvement
- HR procedures knowledge
Timeline
HR Generalist
USAID
02.2024 - Current
HR Business Partner
IOM/ UN Migration
01.2020 - 01.2024
Benefits Specialist
IOM /UN Migration
01.2015 - 12.2019
HR Officer
UNHCR
12.2010 - 12.2014
Bachelor's Degree - Finance & Banking
Applied Science University
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