Narmatha Gunasekaran
Lake Orion,MI
Summary
Results-driven Engineering Leader with expertise in AI and ML integration within Mortgage, Retail, and Banking sectors. Focused on performance monitoring, conflict resolution, and team development, driving significant improvements in conversion rates and workflow efficiency. Experienced in leading cross-functional teams and aligning projects with organizational goals to achieve impactful results in dynamic environments.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Team Lead, Generative AI
United Wholesale Mortgage
Pontiac, MI
04.2025 - Current
- Delivered exceptional user experiences by managing a 14-member cross-functional team comprising frontend and backend developers, AI engineers, QA/QE experts, and BAs. Achieved consistent sprint goal completion through collaboration with product owner, product manager, and scrum master.
- Formulated strategic vision to leverage AI for addressing real-world challenges and delivering innovative solutions.
- Achieved alignment with performance standards by actively monitoring progress and delivering actionable feedback. Cultivated a culture of empowerment by strategically delegating responsibilities based on team members' strengths.
- Fostered an inclusive, diverse, and respectful team environment while effectively resolving conflicts.
- Implemented streamlined workflows and resource management strategies to achieve high-quality results within established timelines.
- Promoted a culture of feedback throughout the organization to implement strategic changes that enhance growth and operational efficiency.
- Executed comprehensive market research to guide strategic decision-making processes.
- Directed data engineering and analytics team to enhance project outcomes.
Team Lead Digital Data Engineering and Analytics
Rocket
Detroit, MI
05.2019 - 07.2024
- Directed a cross-functional team of over 20 members to deliver innovative powered solutions.
- Developed and optimized scalable data products to enhance user experience for over 1.5 million monthly visitors.
- Architected and deployed digital data domain architecture, ensuring robust data governance and accessibility.
- Analyzed and improved AWS pipeline workflows to drive successful campaign outcomes through data insights.
- Executed strategic decisions to drive organizational objectives.
- Executed migration of big data infrastructure to AWS cloud, enhancing system efficiency.
- Implemented cost-reduction strategies to enhance operational efficiency.
- Generated user-centric insights to enhance visit-to-lead conversion rates.
- Enhanced conversion rates by 5% and improved visit-to-close rates by 10%.
- Streamlined data workflows to achieve 60% faster access and enhance operational efficiency.
- Spearheaded A/B testing initiatives to enhance product features based on data-driven insights.
- Partnered closely with AWS, Adobe, IBM, and Optimizely, managing vendor relationships, delivery coordination, risks, and escalations.
- Supported diverse teams in collaboration efforts to achieve project goals. Assisted in fostering an inclusive environment that valued different perspectives. Facilitated accountability among team members to enhance project delivery.
Product Owner
Rocket
Detroit, MI
11.2016 - 06.2019
- Defined product vision and roadmap to align with business objectives.
- Spearheaded Data Lake Ingestion process
Technical Business Analyst
Lloyds Banking Group
United Kingdom
02.2010 - 07.2011
Technical Business Analyst
Woolworths Group
Sydney, Australia
12.2007 - 08.2009
Education
Bachelor of Applied Computer Science - Academic Evaluation for PGDCA
Bachelor of Commerce - undefined
Bharathiyar University
IndiaJava Developer - Java Developer Boot Camp
Grand Circus
Detroit, MIPurdue - Gen AI Specialization
Skills
- Agile delivery
- Cross-functional leadership
- AI/ML integration
- Attention to detail
- Conflict resolution
- Customer focus
- Generative AI frameworks
- Data experimentation
- Leadership & People: Cross-Functional Team Leadership, Team Development, People Development, Collaborative Problem-Solving, Stakeholder Communication
Accomplishments
- Best Team Leader Award – Data Intelligence, Rocket
- Relationship Award – Generative AI Team, UWM
- Designed and implemented a Multi-Agent AI prototype as part of a capstone project
- Designed and implemented a Retrieval-Augmented Generation (RAG) solution as part of a capstone project
Certification
- Certified SAFe® 6 Scrum Master
- Certified SAFe® 6 Product Owner/Product Manager
- AWS Certified AI Practitioner
- AWS Certified Cloud Practitioner
- Purdue Applied Generative AI Specialization
Timeline
Team Lead, Generative AI
United Wholesale Mortgage
04.2025 - Current
Team Lead Digital Data Engineering and Analytics
Rocket
05.2019 - 07.2024
Product Owner
Rocket
11.2016 - 06.2019
Technical Business Analyst
Lloyds Banking Group
02.2010 - 07.2011
Technical Business Analyst
Woolworths Group
12.2007 - 08.2009
Purdue - Gen AI Specialization
Java Developer - Java Developer Boot Camp
Grand Circus
Bachelor of Commerce - undefined
Bharathiyar University