Narmine Mroue
Summary
Dedicated and skilled Medical Laboratory Scientist with extensive experience in clinical laboratory operations, project management, technical analysis, and quality assurance. Proficient in data visualization, statistical process control, and regulatory compliance. Strong communicator and team leader committed to improving patient care through innovative methodologies guiding multi-disciplinary individuals through extensive projects to result in optimizing healthcare business operation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Laboratory Scientist
Detroit Medical Center
10.2023 - Current
- Perform complex testing and compare patient data with reference labs
- Evaluate and interpret quality assurance data to identify areas for process improvement
- Verify and report lab results for all performed tests
- Present analytical data to stakeholders to inform decision-making and approach desired business operation
Medical Laboratory Scientist
Garden City Hospital
02.2023 - 10.2023
- Led the full operation of going live on chemistry instruments (Siemens Atellica)
- Conducted data collection and analysis for turnaround time, patient demographics, and cost/benefit assessments of currents and proposed projects
- Collaborated with Architect, Service tech and software engineers to ensure successful instrument setup and operation
- Guided the development and building process of test menu, panels, and interphase of instruments
- Finalizing with testing the menu, interphase, quality, linearity and comparing data to peer mean
Medical Laboratory Scientist
Sinai Grace Hospital
10.2022 - 01.2023
- Evaluated and resolved technical and physiological causes of problems to achieve logical and timely resolutions and ensure accurate patient reports and test-results validity before recording/reporting
- Worked with service engineers for prompt resolution of technical problems
Medical Laboratory Scientist
Detroit Medical Center
01.2021 - 10.2022
- Communicated test results effectively with physicians and nursing staff as part of an interdisciplinary team
- Commended timely, high-quality completion of both routine and special laboratory assays
- Maintained compliance with CLIA and OSHA guidelines
- Assisted in training new employees and data collection for upgrading laboratory instruments
- Assisted in data collection needed to submit proposals to stakeholders to upgrade blood gas instruments and review offers from different vendors
Supervisor, Midnight Shift
Beaumont Health
01.2018 - 01.2021
- Led the implementation of chemistry instruments (Abbott Architects) and the ACCELERATOR a3600 track automation system needed for analytical sample processing
- Ensured a proper operation that meets laboratory standards which included testing turnaround time, assuring quality, validating tests and recording of results and successful functioning of instrument interphase
- Led the go live on SYSMEX XN 3600
- Led the go live on Epic
- Led and manage the workflow during Sunquest and Epic downtime
Research and Publishing Assistant
American University of Beirut Medical Center
01.2016 - 12.2016
- Assisted in research projects and published 'Strategic Thinking in A Hospital Setting.'
Administrative Assistant
MasterCard Foundation Scholars Program.
01.2015 - 12.2015
- Supported the admissions process by interviewing applicants and coordinating with program directors
Education
Bachelor of Science - Medical Laboratory Sciences
American University of Beirut
Beirut, Lebanon05.2016
Skills
- Project Management
- Data Visualization
- Process Innovative Improvement
- Quality Assurance
- Technical Consulting
- Financial Management
- Group Management
- Training & Development
- Leadership
- Laboratory Information Systems
- Computer Skills
- Instrumentation Experience
Certification
Medical Laboratory Technologist (MT), American Society for Clinical Pathology (ASCP), 2018, Chicago, IL
Affiliations
- International Representative, MasterCard Foundation Scholars at the American University of Beirut
- Council Member, MasterCard Foundation International Scholars Council
Certificationsandworkshops
- Design Thinking, Arizona State University
- Transformative Leadership, Stanford University
- Life Skills, American University of Beirut
- Introduction to Public Speaking, American University of Beirut
- Advocacy, American University of Beirut
Timeline
Medical Laboratory Scientist
Detroit Medical Center
10.2023 - Current
Medical Laboratory Scientist
Garden City Hospital
02.2023 - 10.2023
Medical Laboratory Scientist
Sinai Grace Hospital
10.2022 - 01.2023
Medical Laboratory Scientist
Detroit Medical Center
01.2021 - 10.2022
Supervisor, Midnight Shift
Beaumont Health
01.2018 - 01.2021
Research and Publishing Assistant
American University of Beirut Medical Center
01.2016 - 12.2016
Administrative Assistant
MasterCard Foundation Scholars Program.
01.2015 - 12.2015
Bachelor of Science - Medical Laboratory Sciences
American University of Beirut