Summary
Overview
Work History
Education
Skills
Timeline
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Narom Lek

Elk Grove,CA

Summary

To obtain a position in a customer-oriented environment where I can utilize my exceptional customer service and hospitality skills. Highly motivated individual with a passion for delivering excellent customer service and dedication to an organization that values hard work and commitment. Skilled in problem-solving, active listening, and communication, seeking to leverage these abilities in a position at a forward-thinking company.

Overview

6
6
years of professional experience

Work History

Marketing & Sales Consultant

Strategic Marketing Management Group
01.2020 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.


Gaming/Bar Server

Livermore Casino
07.2019 - 12.2024
  • Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
  • Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
  • Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
  • Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.

Education

No Degree - Phlebotomy

Phlebotomy Training Specialists
Manteca, CA
08-2023

Associate of Science - BS Sociology

Modesto Junior College
Modesto, CA
12-2016

Skills

  • - Sales Management
  • - Customer Retention
  • - Solutions Selling
  • - Sales Operations
  • - Lead Generation
  • - Business Development
  • - Business to Business (B2B)
  • - Prospecting Strategy
  • - Leadership

Timeline

Marketing & Sales Consultant

Strategic Marketing Management Group
01.2020 - Current

Gaming/Bar Server

Livermore Casino
07.2019 - 12.2024

No Degree - Phlebotomy

Phlebotomy Training Specialists

Associate of Science - BS Sociology

Modesto Junior College

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Narom Lek