Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Hi, I’m

Narri Murphy

Orlando,FL
Narri Murphy

Summary

Accomplished Truck Driver and Security Officer with a proven track record at Schneider Transportation, showcasing expertise in commercial driving and exceptional customer service. Leveraged GPS and route planning skills to maintain impeccable safety records and enhance operational efficiency. Demonstrated leadership in managing security teams, significantly improving safety protocols and passenger experiences.

Overview

13
years of professional experience
1
Certification

Work History

Schneider Transportation

Truck Driver
02.2023 - 08.2024

Job overview

  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
  • Maintained clean driving record, adhering strictly to traffic laws and safety regulations.

Covenant Transportation Group Inc

Truck Driver
10.2022 - 01.2023

Job overview

  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.

Security Officers Services Inc.

Covenant Security
04.2022 - 08.2022

Job overview

  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
  • Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
  • Managed access control systems to ensure only authorized personnel could enter restricted areas of the airport.
  • Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
  • Streamlined the screening process with efficient use of X-ray machines, metal detectors, and other advanced technologies.
  • Provided exceptional customer service to passengers, addressing their concerns while maintaining a professional demeanor during security procedures.
  • Protected sensitive information from unauthorized disclosure through careful handling of classified materials and adherence to confidentiality policies.
  • Reduced potential threats by promptly responding to and resolving security incidents and emergencies.
  • Improved overall airport safety by participating in regular training exercises to stay current on emerging threats and security best practices.
  • Enhanced airport security by conducting thorough screenings and inspections of passengers, luggage, and cargo.
  • Collaborated with law enforcement agencies on investigations, ensuring smooth coordination and efficient information sharing.
  • Contributed positively to team morale by fostering an atmosphere of mutual support and open communication among colleagues.
  • Enhanced overall security posture by actively participating in continuous professional development opportunities, staying abreast of emerging trends and innovations in the field.
  • Detected potential risks by performing meticulous document checks, verifying passenger credentials and travel documents for authenticity.

Mangos Night Club

Security Officer
08.2020 - 08.2022

Job overview

  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Increased compliance with fire safety regulations by regularly inspecting emergency exits and equipment for proper functionality.
  • Participated in ongoing training programs to continually enhance personal expertise in club safety procedures and best practices.
  • Enhanced club safety by conducting thorough security checks and monitoring entrances and exits.
  • Provided valuable input on surveillance system upgrades, enhancing coverage of key areas within the club premises.
  • Improved overall club atmosphere by ensuring the prompt removal of unruly or intoxicated individuals.
  • Collaborated with local law enforcement agencies, resulting in a safer nightlife experience for patrons.
  • Deescalated potential conflicts through tactful communication and proactive intervention strategies.
  • Assisted in the implementation of advanced access control systems, reducing unauthorized entry into restricted areas.
  • Reduced incidents of theft by implementing effective surveillance techniques and rapid response to suspicious activity.
  • Facilitated timely emergency responses by maintaining clear communication channels with fellow security staff and management.
  • Provided exceptional customer service, addressing patron concerns regarding safety and security while maintaining a welcoming environment.

Bridges of America

Correctional Officer
07.2020 - 08.2022

Job overview

  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Observed behavior of residents individually and in groups.
  • Completed intake paperwork, fingerprints, and searches.
  • Booked new inmates into facility and processed inmates for release.
  • Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.

Universal Studios

Attractions Attendant / Controls Operator
08.2011 - 08.2020

Job overview

  • Delivered outstanding customer service by addressing guest concerns promptly and professionally.
  • Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
  • Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
  • Assisted guests with special needs, providing accommodations that ensured their enjoyment of the park''s offerings.
  • Monitored crowd levels at attractions, adjusting ride capacity when necessary to optimize efficiency.
  • Educated new employees on safety protocols and attraction operations, ensuring a knowledgeable and skilled workforce.
  • Ensured high cleanliness standards by maintaining the attractions area, resulting in improved guest satisfaction.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Utilized strong communication skills while working cohesively with management to address any operational challenges or concerns promptly.
  • Constructed displays and easy-to-read signage to help guests navigate attractions area.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Prevented accidents by conducting regular inspections on attractions equipment and reporting any issues immediately.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Demonstrated adaptability by taking on additional responsibilities or shifts when needed to maintain adequate staffing levels and ensure smooth park operations.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
  • Adhered to company policies and guidelines at all times, ensuring consistent delivery of quality service to guests.
  • Provided clear instructions for guests'' use of attractions, minimizing confusion and potential safety hazards.
  • Enhanced guest experiences by efficiently operating rides and attractions with strict adherence to safety protocols.
  • Managed ride queues effectively, reducing wait times and improving overall guest experience.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Conducted daily opening/closing procedures for assigned areas, guaranteeing seamless transitions between shifts for coworkers.
  • Increased guest return rates by creating memorable experiences through friendly interactions and exceptional service.
  • Trained new ride operators on safety procedures and ride operations.
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Monitored passengers and ride operations and enforced safety regulations.

New Balance

Sales Associate
04.2019 - 11.2019

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Replenish the clothing racks.
  • Take out the trash and recycle the boxes.
  • Count the cash drawer before and after your shift with the store manager.
  • Always promote the stores sales and promos.

Dr. Phillips Hospital

Transportation
06.2017 - 11.2019

Job overview

  • Improved transportation efficiency by streamlining route planning and optimizing load distribution.
  • Managed fleet transportation dispatching for Location
  • Organized medical appointments for patients while coordinating transportation when necessary.
  • Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
  • Improved passenger satisfaction by providing efficient and courteous service during transportation.
  • Ensured smooth transfers between different modes of transportation by coordinating with other transportation providers when necessary.
  • Collaborated with dispatchers for effective communication regarding schedule changes, delays, or passenger issues.
  • Ensured timely arrivals and departures by strictly adhering to schedules and routes.
  • Increased repeat business through exceptional customer service and positive interactions with patients.
  • Help the patients get to their testing floors safely and in a timely manner.
  • Make sure that the nurses receive the patients confidential clipboard is in hand and not sitting on the side of the counter.
  • Must be able to transfer the patient from a wheelchair, to bed, or to stretcher.
  • Each task must be in a timely manner.

Education

Tampa Trucking School
Tampa, FL

Certified from Truck Driver
09.2022

University Overview

Learning how to drive a Simi truck.

Learning the rules and regulations of a Simi truck.

Learning the road signs.

Learning the different types of weather.

Learning how to read the maps by book and technology tablets.

Learning how be alert at all times.

Learning your Simi truck inside and out.

Learning what's under the hood of a Simi truck and how the truck functions.

Learn how to time your breaks and trips.

Florida College of Natural Health
Maitland, FL

Therapist from Massage Therapist
07.2012

University Overview

Learning the body.

Learning how to connect.

Learning how to stay calm.

Learning how to stay centered.

Learning about the blood flow.

Learning about different illnesses and how you can help cure the body by massaging the are.

Life Skills Center
Orlando, FL

Diploma from Education
11.2011

University Overview

Learning how to take the test in timely manner while also comprehending what you have read.

ACT prep

SAT prep

Skills

Communication

Accomplishments

I accomplished my CDL.

Certification

Completing trucking school.

Completing Massage therapy school.

Languages

English

Timeline

Truck Driver

Schneider Transportation
02.2023 - 08.2024

Truck Driver

Covenant Transportation Group Inc
10.2022 - 01.2023

Covenant Security

Security Officers Services Inc.
04.2022 - 08.2022

Security Officer

Mangos Night Club
08.2020 - 08.2022

Correctional Officer

Bridges of America
07.2020 - 08.2022

Sales Associate

New Balance
04.2019 - 11.2019

Transportation

Dr. Phillips Hospital
06.2017 - 11.2019

Attractions Attendant / Controls Operator

Universal Studios
08.2011 - 08.2020

Tampa Trucking School

Certified from Truck Driver

Florida College of Natural Health

Therapist from Massage Therapist

Life Skills Center

Diploma from Education

Completing trucking school.

Completing Massage therapy school.

Narri Murphy