Nartel Gladney
Apache Junction,AZ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proven skills in collaborating with vendors, end customers and team members to achieve targets. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues and providing technical support and problem-solving expertise to customers. Excellent multitasker and planner. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Supply Chain Management (Entry Level)
Perform Air International (Aerospace)
Gilbert, AZ
03.2024 - Current
- Provided product shipment delivery quality control, eliminating downtime to maximize revenue.
- Analyzed financial data related to inventory management, transportation costs, and supplier performance metrics.
- Monitored supplier performance metrics such as quality, cost, lead time, and delivery accuracy.
- Collaborated with other departments to design efficient logistics solutions for product distribution.
- Analyzed supply chain data, such as demand forecasts and inventory levels, to identify areas of improvement.
- Analyzed supplier performance data, such as on-time delivery rate and quality scores.
- Managed vendor relations by resolving disputes or discrepancies between parties.
- Collaborated with internal teams to ensure efficient order fulfillment processes.
- Built relationships with existing suppliers while seeking out new ones based on product requirements and budget constraints.
Parts Manager/Shipping and Receiving Clerk
Perform Air International (Aerospace)
Gilbert, AZ
12.2023 - Current
- Used forklift to move shipments from major shippers within the warehouse
- Developed and maintained positive working relationships with vendors.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Analyzed pricing trends to optimize cost savings.
- Coordinated delivery schedules for incoming orders.
- Maintained records of all orders placed, received, and shipped.
- Resolved customer inquiries related to part availability or quality issues.
- Trained new staff members on proper parts handling techniques.
- Cleaned or prepared construction sites to eliminate hazards.
- Created reports to track inventory usage and performance metrics.
- Collaborated with other departments to ensure timely deliveries.
- Prepared documents for ordering parts, supplies, and equipment.
- Provided technical advice on the selection of replacement parts.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
- Analyzed parts performance data to identify trends and make informed purchasing decisions.
Seasonal Driver Helper
UPS
Mesa , AZ
09.2023 - 12.2024
- Delivered goods in a safe, timely, and efficient manner while adhering to traffic laws and regulations.
- Assisted customers with unloading their purchased items at final destination.
- Verified correct quantity of items delivered to each customer location before leaving site.
- Reported any discrepancies between order and actual product received by customer.
- Assisted drivers with navigation if necessary using GPS systems or maps provided by company.
- Provided excellent customer service by answering questions about products or services offered by company.
- Inspected vehicles for mechanical safety issues prior to operation.
- Attended regular safety meetings conducted by supervisor and manager.
- Checked customer orders against invoices for accuracy prior to delivery completion.
- Organized inventory in the warehouse according to established procedures.
- Collected payments from customers as required upon delivery completion.
- Provided assistance to drivers with loading and unloading packages and other materials.
- Maintained cleanliness of assigned vehicle inside and out throughout duration of shift.
- Loaded and unloaded cargo from vehicles.
- Ensured that all items were properly secured in the vehicle for transport.
- Maintained accurate records of deliveries, including times and destinations.
- Notified supervisor of any damage incurred during transit or delivery process.
- Communicated regularly with dispatchers regarding delivery status updates.
- Followed company policies and procedures when operating a vehicle or performing duties onsite.
- Performed pre-trip inspections of assigned vehicle prior to departure from warehouse facility.
- Utilized GPS navigation systems to locate addresses quickly and accurately.
- Communicated with dispatching regarding changes to routes, deliveries and orders.
- Mapped routes and specific locations using local road knowledge and GPS software.
- Requested customer signatures for deliveries.
- Inspected goods and checked for damage before deliveries.
- Recorded numbers of units handled and moved on daily production sheets or work tickets.
- Dropped off items at customer locations.
- Planned most efficient route to destinations to speed up deliveries.
- Used hand truck to deliver heavy or multiple packages to business and residential locations.
- Coordinated paperwork for customer goods delivery.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Inhome Delivery Driver
Walmart
Mesa, AZ
02.2022 - 09.2023
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Verified accuracy of items loaded onto truck against shipping documents.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Assisted warehouse personnel in packing orders when necessary.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Kept accurate logs of all deliveries and trips.
- Contacted customers prior to delivery to coordinate delivery times.
- Determined optimal routes based on GPS application information and knowledge of local routes.
Team Leader Manager
Wal-Mart Supercenter
Mesa, AZ
04.2021 - 02.2022
- Conducted regular performance appraisals for all team members.
- Facilitated communication between senior management and staff.
- Participated in budgeting activities to maximize resources.
- Identified areas where teams could improve their skillset.
- Monitored customer service standards across the organization.
- Ensured compliance with company policies and regulations.
- Collaborated with other departments to ensure smooth operations.
- Provided guidance, coaching, and feedback to team members.
- Promoted a culture of collaboration within the team.
- Maintained records of employee performance reviews.
- Ensured that deadlines were met by setting realistic goals.
- Developed strategies to increase productivity and efficiency of the team.
- Resolved conflicts between team members quickly and effectively.
- Assigned and monitored daily tasks for team members.
- Developed strategies to motivate employees in achieving goals.
- Created and maintained a positive work environment for employees.
- Resolved conflicts between team members in a timely manner.
- Organized team meetings to discuss progress and challenges.
- Recruited, trained, and supervised new staff members.
- Oversaw daily workloads and workflow for smooth operations.
- Delegated work assignments and prioritized tasks.
Team Leader Manager
Firehouse Subs
Mesa, AZ
05.2020 - 09.2021
- Assigned and monitored daily tasks for team members.
- Provided guidance, coaching, and feedback to team members.
- Organized team meetings to discuss progress and challenges.
- Developed strategies to increase productivity and efficiency of the team.
- Implemented new processes and procedures as needed.
- Created and maintained a positive work environment for employees.
- Maintained records of employee performance reviews.
- Resolved conflicts between team members in a timely manner.
- Ensured compliance with company policies and regulations.
- Recruited, trained, and supervised new staff members.
- Analyzed data trends to identify opportunities for improvement.
- Collaborated with other departments to ensure smooth operations.
- Provided technical assistance when needed.
- Monitored customer service standards across the organization.
- Facilitated communication between senior management and staff.
- Promoted a culture of collaboration within the team.
- Oversaw daily workloads and workflow for smooth operations.
- Motivated team members to consistently achieve or exceed performance expectations.
- Set goals for performance and deadlines to comply with company plans and vision.
- Suggested various operational strategies to increase productivity.
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
- Led regular team meetings to communicate current business trends and relevant updates.
- Initiated training sessions and coached employees to develop effective staff.
Team Member
Firehouse Subs
Mesa, AZ
02.2019 - 05.2020
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Answered phone calls regarding inquiries about products or services.
- Prepared reports on sales activities, customer feedback, and inventory status.
- Assisted management in developing marketing strategies to increase sales.
Education
High School Diploma -
Eastmark Highschool
Mesa, AZ05-2022
Some College (No Degree) - Business
Central Arizona College
Apache Junction, AZSkills
- POS systems operations
- Inventory Restocking
- Invoice Processing
- Stock management
- Goal Setting
- Customer Service
- Inventory Management
- Staff Training
- Reviewing deliveries
- Vendor Relations
- Customer Relations
- Warehouse Operations
- Sales Promotion
- Stock control
- Forklift Operation
- Ordering parts
- Inventory Auditing
- Coordinating paperwork
- Logistics Planning
- Supply Chain Coordination
- Hazardous Materials Handling
- Logistics Management
- Supply Chain Management
- Time Management
- Multitasking
- Excellent Communication
- Warehousing and delivery
- Task Prioritization
- Transportation Management
- Analytical Thinking
- Operating forklifts
- Team building
- Reliability
- Documentation skills
- Relationship Building
- Active Listening
- Team Collaboration
- Attention to Detail
- Inspecting goods
- Problem-solving aptitude
- Time management abilities
- Inventory counting
- Materials Management
- Supply Chain Optimization
- Problem-solving abilities
- Effective Communication
- Updating logs
- Microsoft Word
- Microsoft Word proficiency
- Microsoft Azure
- Microsoft PowerPoint
- Proficient in Microsoft Office
- Microsoft Outlook
- Quality assurance standards
- Managing inventory
- Compliance Management
- Analyzing trends
- Warehouse Management
Timeline
Supply Chain Management (Entry Level)
Perform Air International (Aerospace)
03.2024 - Current
Parts Manager/Shipping and Receiving Clerk
Perform Air International (Aerospace)
12.2023 - Current
Seasonal Driver Helper
UPS
09.2023 - 12.2024
Inhome Delivery Driver
Walmart
02.2022 - 09.2023
Team Leader Manager
Wal-Mart Supercenter
04.2021 - 02.2022
Team Leader Manager
Firehouse Subs
05.2020 - 09.2021
Team Member
Firehouse Subs
02.2019 - 05.2020
High School Diploma -
Eastmark Highschool
Some College (No Degree) - Business
Central Arizona College
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