Narteshia Williams
Shreveport,LA
Summary
Talented professional consistently handles high-volume over long shifts while keeping focus. Background communicating clearly to complete orders. Multitasker with history of supporting team and customer needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Specialist
Circle K
Shreveport, LA
09.2019 - Current
- Assisted in the development and implementation of food safety policies and procedures.
- Monitored the temperature of all food storage areas to ensure proper cooling and freezing temperatures were maintained.
- Ensured compliance with all local health department regulations, including sanitation standards, labeling requirements, and pest control activities.
- Reviewed invoices from vendors for accuracy before approving payment.
- Maintained records of purchase orders, receipts, inventories, production sheets.
- Participated in menu planning meetings to provide input on recipes, ingredients, costs.
- Conducted regular inspections of equipment and facilities to ensure cleanliness and safety standards were met.
- Interviewed potential candidates for open positions within the kitchen staff.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Prepared and led food service training programs to teach staff various tasks.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Oversaw food preparation, production and presentation according to quality standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Inspected dining and serving areas for cleanliness and proper setup.
- Coached staff on strategies to enhance performance and improve customer relations.
- Explained goals and expectations required of trainees.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Organized promotional events to increase brand awareness and customer engagement.
- Developed marketing strategies for existing products, services and new product launches.
- Created content for various social media platforms including Facebook, Twitter, Instagram and YouTube.
- Collaborated with sales teams to develop lead generation strategies across multiple channels.
- Worked closely with senior management to implement strategic communications plans and marketing initiatives.
- Brainstormed and coordinated marketing campaigns and channels to drive awareness, traffic and conversion.
- Organized development and implementation of diverse marketing videos, social media posts and blogs.
Store Manager
Circle k
Shreveport, LA
09.2019 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Implemented efficient systems for tracking stock movement.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Assessed operational efficiency of the store's departments.
- Managed daily banking activities such as deposits and withdrawals.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Updated POS system with new products and promotional offers.
- Trained and mentored associates to teach daily tasks and procedures.
- Provided feedback on marketing campaigns to improve effectiveness.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Education
Bachelor of Science -
University of Phoenix
Tempe, AZ04-2026
High School Diploma -
Booker T Washington
Shreveport, LA05-2002
Skills
- Plating and presentation
- Preparing meals
- Culinary expertise
- Recipe creation
- Menu development
- Food presentation
- Safe Food Handling
- Inspection skills
- Customer service and assistance
- Food safety knowledge
- Quality Control
- Ordering Supplies
- Cost Control
- Temperature standards
- Safe food serving
- Hygiene standards
- Strategic Planning
- Business Development
- Business Administration
- Operations Management
- Workforce Management
- Financial Management
- Staff Development
- Marketing
- Policy Implementation
- Contract Management
- Verbal and written communication
- Project Management
- Staff Management
- Sales management
- Complex Problem-Solving
- Business Planning
- Time Management
- Schedule Preparation
- Budget Control
- Key Performance Indicators
- Process improvement techniques
- Regulatory compliance understanding
- Goals Setting
- Attention to Detail
- Progress Reporting
- Risk Analysis and Mitigation
- Quality assurance experience
- Knowledge of auditing systems
- Process Development
- Best Practices
- System Development
- Continuous Improvement
- Employee Recruitment
Certification
- Serv Safe Proctor/Administrator
- National Registry Proctor/Administrator
Accomplishments
Badges Earned
Communications
Critical Thinking
Collaboration
References
References available upon request.
Timeline
Food Service Specialist
Circle K
09.2019 - Current
Store Manager
Circle k
09.2019 - Current
- Serv Safe Proctor/Administrator
- National Registry Proctor/Administrator
Bachelor of Science -
University of Phoenix
High School Diploma -
Booker T Washington
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