Summary
Skills
Work History
Education
Softwareapplication
References
Overview
Generic

Narval Arnold

Columbus,OH

Summary

Seasoned Assistant General Manager with a robust background in business operations and staff development, notably at TacoBell w Groveport Rd. Excelled in enhancing customer relationships and streamlining workflow, achieving significant team growth and operational efficiency. Skilled in CRM and interpersonal communication, consistently delivering high guest satisfaction and team performance.

Skills

  • Business operations background
  • Workflow coordination
  • Staff development
  • Customer relationship management (CRM)
  • Hospitality and accommodation
  • Task prioritization
  • Verbal and written communication
  • Data entry

Work History

Assistant General Manager

TacoBell w Groveport Rd
Obetz , OH
11.2022 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Participated in recruitment, interviewing, and hiring processes to build a strong team.
  • Oversaw daily operations, ensuring efficiency and compliance with company standards.

Lifeguard

Chantilly, Virginia
05.2021 - 09.2021
  • Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.

Guest Service Rep.

Colonial Michilimackinac
Mackinaw City, Michigan
06.2019 - 08.2019
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Resolved customer disputes in a professional manner while maintaining positive relationships.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.

Education

Bachelors - Business Adim. Accounting Major

Northern Caribbean University
Jamaica
08-2022

Associate Degree - Business Administration

Knox Community College
Jamaica
05.2019

High School Certificate -

Munro College
Jamaica
06.2017

Softwareapplication

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

References

References available upon request.

Overview

6
6
years of professional experience

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Narval Arnold