Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Narvell McDermott

Kingsport,TN

Summary

Seasoned professional knowledgeable about operations and offering top-notch project management, team leadership, and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.

Overview

7
7
years of professional experience

Work History

Director of Operations

Hometech Industries
Johnson City, TN
04.2019 - Current
  • Coordinated activities between different departments to ensure successful completion of projects.
  • Facilitated meetings with key stakeholders to discuss progress towards objectives.
  • Directed the operations and logistics of a multi-million dollar business.
  • Developed and implemented operational strategies to improve efficiency and reduce costs.
  • Managed day-to-day operations of staff in multiple departments.
  • Identified areas where process improvements could be made resulting in increased productivity.
  • Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
  • Oversaw the implementation of new technology solutions designed to streamline processes.
  • Prepared detailed reports outlining operational results on a regular basis.
  • Developed and implemented operational policies and procedures to improve efficiency.
  • Monitored inventory levels to ensure adequate stock was available at all times.
  • Negotiated contracts with suppliers ensuring best value pricing options were secured.
  • Enhanced customer service and satisfaction through policy and procedural changes.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Boxing Coach

Volunteer Work
Johnson City, TN
06.2019 - 08.2024
  • Monitored safety during sparring sessions with emphasis on injury prevention strategies.
  • Created an inviting atmosphere that fostered learning and enthusiasm among participants.
  • Provided guidance on proper technique for punches, footwork, defense maneuvers, and conditioning exercises.
  • Developed and implemented comprehensive training plans for boxers of all ages, levels, and abilities.
  • Motivated clients through inspiring words and creative drills.
  • Researched new training techniques or equipment that could benefit athletes' development.
  • Organized boxing classes and private lessons according to the needs of each client.
  • Collaborated with other coaches or trainers on joint projects or initiatives.
  • Conducted regular assessments to track progress and adjust instruction accordingly.
  • Mentored young boxers by providing positive reinforcement and constructive feedback.
  • Instructed boxers in proper nutrition habits for optimal performance.
  • Ensured compliance with all rules and regulations set forth by governing bodies.
  • Analyzed video footage from previous fights to identify areas for improvement.
  • Assessed individual boxer's strengths, weaknesses, and aptitude to design tailored programs.
  • Encouraged athletes to reach their full potential by setting achievable goals and providing positive reinforcement.
  • Encouraged athletes to reach their full potential while maintaining a healthy competitive spirit.
  • Organized tournaments and events such as exhibition matches or competitions at local venues.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Developed exercise regimens targeting individual athlete needs.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Managed program budget, checking funds remaining, spending and money raised.
  • Monitored student athlete academic performance through grade checking and boosted results with study hall and techniques.
  • Communicated with coaches and athletes to discuss tournaments, competitions and other events.

Sales & Project Manager

Action Cooling & Heating
Johnson City, TN
09.2017 - 04.2019
  • Ensured compliance with relevant laws, regulations, and quality standards in all projects.
  • Researched and analyzed customer feedback to improve products or services.
  • Drafted contracts outlining scope of work and payment terms for customers.
  • Conducted market research to identify new opportunities for growth in existing markets.
  • Coordinated with internal teams to ensure timely completion of projects.
  • Assisted in developing pricing models for product offerings based on competitive analysis.
  • Provided regular reports on the status of all sales projects.
  • Monitored team performance, identified areas for improvement, and provided feedback as needed.
  • Created project plans and tracked progress against milestones.
  • Analyzed competitor activities to inform strategic decision-making.
  • Managed relationships with external stakeholders and vendors.
  • Developed and implemented strategies to meet customer needs.
  • Identified potential risks associated with each project and developed mitigation strategies.
  • Executed strategic sales plans to expand customer base and revenue.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Performed sales consultations and educated clients on products and services.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Resolved customer complaints regarding sales and service.
  • Directed and coordinated products, services and sales activities.

Education

BBA - Accounting

East Tennessee State University
Johnson City, TN
08-2021

Skills

  • Team-building activities
  • Operational Efficiency
  • Operations Oversight
  • Strategic Planning
  • Conflict resolution abilities
  • Leadership training
  • Business Management
  • Administrative Management

Affiliations

  • I have been a volunteer amateur boxing coach for 5 years.

Timeline

Boxing Coach

Volunteer Work
06.2019 - 08.2024

Director of Operations

Hometech Industries
04.2019 - Current

Sales & Project Manager

Action Cooling & Heating
09.2017 - 04.2019

BBA - Accounting

East Tennessee State University

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Narvell McDermott