Overview
Work History
Education
Summary
Skills
Languages
Timeline
Generic

Naseem Danish

Orinda,CA

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Counselor

Progress Foundation
San Rafael, CA
01.2024 - Current
  • Oriented new clients to the program, ensuring smooth transitions and improved engagement during the intake process.
  • Responded effectively to psychiatric and medical emergencies, contributing to the safety and stabilization of high-risk clients.
  • Supported clients in executing individualized treatment plans, leading to improved adherence and measurable progress in goal areas.
  • Authored detailed, timely progress notes that enhanced interdisciplinary communication and informed clinical decision-making.
  • Relayed critical clinical updates and house-status changes during shift transitions to maintain continuity of care and risk management.
  • Accurately monitored and documented administration of prescribed medications, contributing to a 100% error-free medication log.
  • Assisted with case management tasks, including scheduling, referrals, and advocacy, streamlining access to needed services and resources.
  • Actively facilitated program activities, increasing client participation and social engagement in therapeutic and recreational settings.
  • Maintained a safe and clean living environment by addressing facility maintenance needs and completing minor repairs proactively.
  • Conducted routine cleaning and safety checks, supporting infection control and regulatory compliance.
  • Provided daily support to individuals with serious mental illnesses (e.g., schizophrenia, schizoaffective disorder, bipolar disorder), promoting community reintegration and functional independence through structured social rehabilitation.

Supervisor

Naan -N-curry
Oakland, California
01.2023 - 11.2023
  • Delivered exceptional customer service in a fast-paced restaurant environment, consistently ensuring a positive and memorable guest experience.
  • Accurately processed customer orders using POS system, maintaining efficiency and precision during peak hours.
  • Managed to-go and delivery orders with attention to detail, reducing errors and enhancing customer satisfaction.
  • Supervised and trained front-of-house staff, fostering a collaborative team culture and maintaining high service standards.
  • Maintained a clean and welcoming dining space by promptly resetting tables and supporting daily sanitation procedures.

Cashier

Kohl's
Pleasant Hill, CA
05.2019 - 03.2020
  • Provide exceptional customer service by greeting and assisting shoppers in finding the perfect pair of shoes, offering product recommendations, and answering inquiries about sizes, styles, and promotions.
  • Develop a comprehensive understanding of the shoe department's inventory, including various brands, styles, and features, to guide customers in their purchase decisions.
  • Assist customers with fitting and sizing, ensuring they find comfortable and appropriate footwear that meets their needs.
  • Proactively engage customers, identify their preferences, and use sales techniques to maximize sales opportunities.
  • Participate in maintaining an attractive and organized shoe department. Ensure shelves and displays are well-stocked, clean, and visually appealing.
  • Receive and process new merchandise shipments, organizing stockroom inventory, and restocking shelves to maintain product availability.

Sales Associate

Spirit Halloween
Berkeley, CA
08.2018 - 11.2018
  • Warmly greeted and assisted customers to understand their needs, providing product recommendations, and offering a positive shopping experience.
  • Ensured the sales floor was well-stocked and organized, regularly restocking merchandise to maintain product availability for customers.
  • Skillfully operated the cash register for seamless checkouts, processed transactions accurately, and provided friendly customer service during the checkout process.
  • Maintained the store's cleanliness and visual appeal by dusting displays, arranging products neatly, and ensuring a tidy and inviting environment for customers.

Commission Sales Associate

Spencer's
Concord, CA
02.2018 - 06.2018
  • Greet every customer with a friendly and welcoming demeanor, providing assistance in finding costumes, accessories, and decorations to create an enjoyable shopping experience.
  • Develop a deep understanding of the store's inventory, including costumes, masks, props, and seasonal decorations, to offer informed recommendations and answer customer inquiries.
  • Ensure the sales floor is well-stocked at all times by organizing merchandise, restocking shelves, and promptly replenishing products as needed.
  • Efficiently operate the cash register for seamless checkouts, processing payments accurately and providing receipts to customers.
  • Maintain the store's cleanliness and organization, including dusting displays, arranging products neatly, and ensuring aisles are free from obstructions.
  • Assist in creating eye-catching displays and themed sections to enhance the store's aesthetics and promote featured products.

Courtesy Clerk

Berkeley Bowl Produce Inc.
Berkeley, CA
12.2016 - 03.2017
  • Maintained a safe and organized parking lot by promptly retrieving shopping carts, contributing to a positive customer experience.
  • Supported front-end operations by efficiently bagging groceries, helping reduce wait times and ensuring customer satisfaction.
  • Took initiative in maintaining store cleanliness and presentation, ensuring a tidy and welcoming environment after closing hours.

Education

Bachelor of Arts - Criminology

Holy Names University
Oakland
08.2020 - 05.2023

Summary

Mental Health Counselor with nearly 2 years of experience supporting individuals with serious mental illness in residential and community-based settings. Proven ability to manage crises, implement treatment plans, and support client progress through trauma-informed care. Skilled in writing detailed progress notes, medication monitoring, and facilitating therapeutic activities.

Delivered services to over 20+ clients, with improved program engagement and independent living skills documented in weekly clinical reviews. Background also includes supervisory roles in customer service and hospitality, demonstrating strong interpersonal and organizational abilities across diverse environments.

Skills

Solution-focused counseling

Therapy

Behavior monitoring

Counseling

Bilingual in Urdu and english

Crisis intervention

Mental health support

Treatment Planning

Suicide risk assessments

Crisis response

Languages

Urdu
Native language
English
Proficient (C2)
C2

Timeline

Counselor

Progress Foundation
01.2024 - Current

Supervisor

Naan -N-curry
01.2023 - 11.2023

Bachelor of Arts - Criminology

Holy Names University
08.2020 - 05.2023

Cashier

Kohl's
05.2019 - 03.2020

Sales Associate

Spirit Halloween
08.2018 - 11.2018

Commission Sales Associate

Spencer's
02.2018 - 06.2018

Courtesy Clerk

Berkeley Bowl Produce Inc.
12.2016 - 03.2017

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Naseem Danish