Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
GeneralManager

Naseem Dhanraj

Queens,NY

Summary

Dynamic and goal-oriented professional with a strong background in customer service at DSW. Proven ability to build relationships and handle cash transactions accurately. Skilled in time management and problem-solving, with experience in data entry and HVAC support, ensuring project success and operational efficiency. Reliable team player committed to excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

DSW
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Locate, pack, and ship numerous orders to customers efficiently and accurately

Data Entry Intern

GMA Enterprise
02.2025 - 04.2025
  • Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
  • Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
  • Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
  • Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for more accessible understanding across teams.
  • Supported team members with timely and accurate data entry, enabling them to focus on higher-level tasks.
  • Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.

HVAC Assistant

Privately Owned Business
02.2021 - 04.2024
  • Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
  • Assisted in the design and implementation of custom HVAC solutions based on client needs and preferences.

Education

Bachelors - Accounting

Hofstra University
Hempstead, NY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Cash handling
  • Flexible schedule
  • Professional demeanor
  • Strategic planning

Accomplishments

2024 Spring Semester Deans List Recipient

2025 Spring Semester Deans List Recipient

Certification

Microsoft Office Specialist: Excel Associate (Office 2019)

Timeline

Data Entry Intern

GMA Enterprise
02.2025 - 04.2025

Sales Associate

DSW
05.2024 - Current

HVAC Assistant

Privately Owned Business
02.2021 - 04.2024

Bachelors - Accounting

Hofstra University

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