Summary
Overview
Work History
Education
Skills
Languages
Websites
Hobbies
Timeline
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NASER MOHAMMED

Glendale Heights,IL

Summary

Adept at uncovering fraud and suspicious transactions. Well-versed using strong attention to detail and systematic approach to review daily merchant portfolio batches. Good report writing and recordkeeping abilities.

Overview

6
6
years of professional experience

Work History

Transaction Risk Investigator

Amazon
Hyderabad, Telangana
09.2020 - 12.2022
  • As an Investigator, Focus was on quality metrics within the given time frame.
  • Making decisions based on the inputs attributing towards the customer satisfaction and account security as well.
  • Conducted investigations and took appropriate actions to resolve concerns.
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
  • Developed procedures and protocols for investigating high-risk transactions.
  • Identified and managed risks using NAUTILIUS.
  • Responded to account risk such as identity fraud, theft and forgery.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained updated knowledge through continuing education and advanced training.

Quality Control Inspector

Gokshetra Constructions Private Limited
Hyderabad, Telangana
01.2017 - 05.2020
  • Communicated with clients and coworkers about analysis results.
  • Prepared estimates and budgets.
  • Determined design criteria or specifications.
  • Ensured safe working conditions through regular safety inspections and risk assessments.
  • Prepared detailed reports outlining findings from investigations into customer complaints or other sources of information.
  • Fulfilled residential, commercial orders by planning, budgeting and coordinating projects.
  • Completed day-to-day duties accurately and efficiently.
  • Implementation of work according to given design layouts and standards.

Education

Master of Science - Business Analytics

Trine University
Detroit, MI
12-2024

Bachelor of Science - Civil Engineering

Sri Sai Jyoti Engineering Institute
Hyderabad
06-2016

Associate of Science -

Sri Chaitanya Junior College
Hyderabad
05-2012

High School Diploma -

Sri Vijaya Bharathi High School
Hyderabad
05-2010

Skills

  • Multi Tasking
  • Conducting Investigations
  • Problem-Solving
  • Analytical mindset
  • Delivering results under fast pace environment
  • Project Management
  • Technical Reports
  • Cost Estimates
  • Construction Site Management
  • AutoCAD proficiency
  • MS Office proficiency

Languages

English
Professional

Hobbies

  • Cooking
  • Playing Cricket
  • Knowing Historical Facts

Timeline

Transaction Risk Investigator

Amazon
09.2020 - 12.2022

Quality Control Inspector

Gokshetra Constructions Private Limited
01.2017 - 05.2020

Master of Science - Business Analytics

Trine University

Bachelor of Science - Civil Engineering

Sri Sai Jyoti Engineering Institute

Associate of Science -

Sri Chaitanya Junior College

High School Diploma -

Sri Vijaya Bharathi High School

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NASER MOHAMMED