Summary
Overview
Work History
Education
Skills
Timeline
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Nasere Dorsey

Barrington,NJ

Summary

Dynamic leader with a proven track record at Signature Inc, where I spearheaded a team to surpass sales targets through strategic planning and relationship building. Expert in sales software and renowned for exceptional team management, I've fostered a culture of success, achieving significant revenue growth. My approach combines analytical thinking with interpersonal skills, driving unparalleled customer satisfaction and team performance.

Overview

8
8
years of professional experience

Work History

Sales Representative Team Leader

Signature Inc
01.2023 - Current
  • Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
  • Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
  • Conducted regular market research to stay ahead of industry trends and adjust strategies accordingly.
  • Expanded market reach by identifying untapped segments and developing targeted campaigns to attract new customers.
  • Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
  • Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
  • Built relationships with customers and community to promote long term business growth.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
  • Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
  • Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
  • Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
  • Conducted daily prospecting activities to identify potential new clients within assigned territories.
  • Streamlined sales process through efficient planning of daily routes and strategic prioritization of leads.
  • Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
  • Boosted territory revenue through consistent follow-ups on leads and effective time management.
  • Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes.

Stocking Associate

Walmart
07.2022 - Current
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Maintained effective team member communication.
  • Scanned, recorded and verified received inventory during regular shipments.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
  • Collaborated with team members to maintain a clean, organized work environment.
  • Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
  • Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
  • Maximized sales floor appeal with timely merchandise replenishment and presentation.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.

Manager

Mcdonalds
09.2016 - 06.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.

Education

Diploma -

Pennsauken High School
Pennsauken, NJ

Skills

  • Sales software proficiency
  • Data-driven decision-making
  • Team Management
  • Negotiation expertise
  • Cash Handling
  • Point of sale operation
  • Account Servicing
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Team building
  • Task Prioritization
  • Self Motivation
  • Interpersonal Skills
  • Analytical Thinking
  • Goal Setting
  • Professionalism
  • Interpersonal Communication
  • Opening and closing procedures

Timeline

Sales Representative Team Leader

Signature Inc
01.2023 - Current

Stocking Associate

Walmart
07.2022 - Current

Manager

Mcdonalds
09.2016 - 06.2022

Diploma -

Pennsauken High School

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Nasere Dorsey