Nash Cunningham
Columbus
Summary
Results-driven Regional Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, team leadership, and process optimization. Excel at communication, problem-solving, and adaptability, ensuring seamless operations across multiple locations. Fosters an inclusive safety driven culture while driving growth and operational excellence.
Overview
10
10
years of professional experience
Work History
Regional Operations Manager
Milestone Technologies
Columbus
06.2024 - Current
- Directing operations for 30+ buildings housing 200 employees across Midwest warehouses and data centers.
- Engaged in cross-functional collaboration with 3PL counterparts to optimize operational strategies.
- Ensured strict compliance with SLAs through diligent oversight of service metrics.
- Implemented robust inventory control measures to maintain cycle count accuracy at 100%.
- Led hiring, training, payroll, timekeeping, and attendance management processes.
- Generated comprehensive KPI reports along with SLA presentations for client engagement.
- Created a dedicated safety training team while introducing onsite HR resources for enhanced performance.
- Executed second shift implementation within one month without any safety incidents or SLA breaches.
- Developed and implemented operational strategies to optimize processes and workflows.
- Coordinated with stakeholders to align regional goals with organizational objectives.
- Analyzed data to identify trends and improve service delivery across regions.
- Facilitated regular meetings to discuss progress, challenges, and solutions with teams.
- Oversaw resource allocation to maximize operational effectiveness in regional projects.
- Established budgets, monitored expenses, and tracked investments in the region's operations team.
- Developed training programs designed to enhance employee knowledge of operational processes and procedures.
- Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
Operations Manager II
DB Schenker
Fort Wayne
06.2023 - 06.2024
- Relocated to start up a new site of 150 associates with 6 departments, 5 shifts and 24/7 operations.
- Hosted a three-day job fair and partnered with two staffing agencies to reach headcount on a short timeline.
- Safety orientated - stretching 2x daily and a safety topic discussed at every start up.
- 0 recordable injuries while working in a construction dense environment in full PPE as the data center was being built.
- Implemented a safety committee, CIP committee and a 5S champion team.
- Creation, oversight and leading of CIP committee's for the east.
- Financing, budgeting and forecasting.
- Department set ups on time and under budget.
- Operating under monthly operating costs 100% of the time.
- Increasing headcount based on volume projections and site expansion.
- Training new supervisors to become autonomous leaders of their departments to help facilitate the expansion of our business.
- CIP Chair over 8 sites in the east.
- Strong focus on process improvement, employee engagement and retention.
- Bi weekly 1 on 1's with supervisors to help them grow into their new roles and prepare them for future growth.
- 3PL for Google
Data Center Operations Manager
DB Schenker
Lockbourne
05.2020 - 06.2023
- Learning and monitoring all departments within the organization.
- Ensuring all SLA's are met and 3PL client's expectations are being exceeded.
- On time delivery of replacement parts at 99.75% and 100% of build deployment SLO's met.
- Displaying a high standard of integrity and reliability; building trust & loyalty with others within the organization as well as externally.
- Establish and maintain the data center's operational infrastructure.
- Partnering with staffing agencies and developing an internal interview team to develop a flow of externally talent as the site expands.
- Establish and maintain daily operating schedules.
- Present facility operations to the client.
- Created and implemented a process that monitors and holds partner teams accountable for aging stored material. Then facilities sending it out of the data center through our reverse logistics department.
- Provide customer service to prevent and resolve errors.
- Working cross functionally with other data centers in the Columbus metro and their leadership.
- Hiring, disciplinary actions, coaching and counseling, interviewing, scheduling and leadership training.
- Hosting meetings, evaluations and training for supervisors.
- Demonstrating strong leadership and employee relations skills with a focus on engagement.
- Process audits, 5S walks, CIP meetings.
- Altering work schedule to have more engagement with off shifts.
- Instituting employee appreciation activities.
- Servicing Google 3PL
Operations Supervisor
Abercrombie & Fitch
New Albany
02.2017 - 05.2020
- Lead three departments comprised of 25-75 associates.
- Utilizing surge labor during peak season and reaching new outbound records while maintaining safety and efficiency ratings.
- Inventory control, shipping and order fulfillment experience.
- Monitoring employee UPH, attendance & merit process.
- Worked cross functionally with key business partners to effectively communicate and troubleshoot inefficiencies and reach inbound & outbound goals.
- In charge of department daily & weekly budget.
- Led continuous improvement and quality assurance for my departments.
- Implementing process improvements to reduce inefficiencies in the supply chain and improving internal processes / SOP's.
Production Supervisor
Jeld-Wen
Mount Vernon
12.2015 - 02.2017
- Lead and managed 30 employees & two production lines.
- Payroll + scheduling.
- Issues performance evaluations and disciplinary actions.
- Layered Process Audits.
- A3 root cause analysis.
- Start up meetings and communicating across various levels of leadership.
- Working cross functionally with other shifts & departments.
- Production goals, weekly averages / forecasting.
- Inventory tracking / monitoring.
- Preventative maintenance and Lockout/Tagout.
Education
Master's degree - Business Management / Supply Chain
Ashland University
Ashland, OH12.2015
Skills
- Operations management
- Root Cause Analysis
- Customer service
- Lean Six Sigma
- Employee evaluation
- Communication skills
- Interviewing
- Quality assurance
- Production planning
- Lean manufacturing
- Mentoring
- 5S
- Training and development
- Leadership
- Budgeting
- Team management
- Computer Networking
- Statistical analysis
- Data center experience
- Production management
- Inventory control
- Project management
- Management
- Software troubleshooting
- Computer skills
- Continuous integration
- Demand planning
- Lean
- Root cause analysis
- Warehouse Management Systems
- Supervising experience
- Succession planning
- Operating systems
- Six Sigma
- Freight
- Software deployment
- 3PL
- Electrical systems
- Forecasting
- Project Leadership
- Manufacturing
- Supply chain management
- Profit & loss
- Continuous improvement
- Conflict management
- Fleet management
- Customer support
- Databases
- Schematics
- Project leadership
- Warehouse management system
- Supply chain
- Kaizen
- Process improvement
- Procurement
- Problem solving
- Logistics
- Order Fulfillment
Timeline
Regional Operations Manager
Milestone Technologies
06.2024 - Current
Operations Manager II
DB Schenker
06.2023 - 06.2024
Data Center Operations Manager
DB Schenker
05.2020 - 06.2023
Operations Supervisor
Abercrombie & Fitch
02.2017 - 05.2020
Production Supervisor
Jeld-Wen
12.2015 - 02.2017
Master's degree - Business Management / Supply Chain
Ashland University