Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Nashallly Almestica-Hernandez

Grand Rapids,MI

Summary

Dedicated caregiver with extensive experience at Elder's Helpers, excelling in compassionate client care and medication coordination. Proven ability to document client progress and manage time effectively, ensuring optimal health outcomes. Recognized for building strong relationships and providing emotional support, enhancing overall patient well-being in a challenging environment.

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Caregiver

Elder's Helpers
12.2024 - Current
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Offered companionship and kindness to elderly patients.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Scheduled daily and weekly care hours for client caseload.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided safe mobility support to help patients move around personal and public spaces.

General Laborer

JCO Trucking
01.2022 - 12.2023
  • Performed general housekeeping and cleaning tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Provided maintenance for construction equipment.
  • Performed quality checks on products and materials to identify any defects.
  • Loaded and unloaded materials onto trucks and trailers.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Notified supervisors of defective equipment or material.

Front Desk Receptionist

Wyndham Garden Grand Rapids
02.2021 - 12.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Resolved customer problems and complaints.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Gerneral Labor

Grand Rapids News Paper
12.2018 - 04.2020
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

No Degree - None.

Grand Rapids University Preparatory Academy
Grand Rapids, MI

Skills

  • Medication coordination
  • Documentation
  • Compassionate client care
  • Flexible schedule and availability
  • Safety awareness
  • Stress management
  • Time management
  • Departmental support
  • Spreadsheet tracking
  • Customer service
  • Inventory control
  • Decision-making

Certification

  • PCA - Personal Care Aide
  • PCW - Personal Care Worker

Languages

Spanish
Native or Bilingual
English
Full Professional

Interests

  • Watching Movies and TV Shows
  • I like looking at the stars and learning about constellations
  • I enjoy cooking for friends and family gatherings
  • Community Cleanup
  • Volunteer Work
  • I like trying new recipes and food trends

Timeline

Caregiver

Elder's Helpers
12.2024 - Current

General Laborer

JCO Trucking
01.2022 - 12.2023

Front Desk Receptionist

Wyndham Garden Grand Rapids
02.2021 - 12.2021

Gerneral Labor

Grand Rapids News Paper
12.2018 - 04.2020

No Degree - None.

Grand Rapids University Preparatory Academy

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Nashallly Almestica-Hernandez