Nashally Ortega
Phoenix,AZ
Summary
Adept at food preparation and sanitation, I significantly reduced food waste at the Greek Festival by implementing efficient portion control. My bilingual skills enhanced team collaboration and customer service, ensuring timely and quality meal service during peak hours. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Greek Festival
Food Prep Cooking Assistant
Phoenix, AZ, AZ
10.2019 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Managed food preparation tasks efficiently, adhering to strict health and safety guidelines for optimal quality control.
- Prepared food items according to recipes and instructions.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Stocked kitchen supplies such as ingredients, condiments and other necessary items.
- Assisted with portioning of meals for customers or clients.
- Weighed ingredients to ensure proper proportions in recipes.
- Organized storage areas to ensure that all items were properly labeled and dated.
- Followed health codes when handling food products by wearing protective clothing including hats, gloves and aprons.
- Provided customer service by responding to inquiries regarding menu items or special orders.
- Carried out basic food preparation tasks such as washing produce or cutting meats.
- Performed general cleaning duties such as sweeping floors or emptying garbage cans.
- Placed cooked foods onto plates according to presentation guidelines set by restaurant chefs.
- Prepped vegetables and ingredients by washing, chopping and dicing.
Housekeeper
Housekeeper services
Phoenix, AZ
03.2018 - Current
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Organized closets according to customer specifications.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Washed windows inside and outside as needed.
- Transported trash bags to designated outdoor receptacles for disposal.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Polished metal fixtures in kitchen and bathroom areas.
- Swept, mopped, vacuumed and polished floors of all types.
- Applied waxes to woodwork or tile floors for protection against wear-and-tear.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Swept patios or decks of debris or leaves with a broom or blower.
- Removed lint from carpets using a vacuum cleaner attachment.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Emptied wastebaskets and replaced liners.
- Maintained supplies such as paper towels, toilet tissue, soaps.
Melrose Kitchen
Food service worker
Phoenix, AZ, AZ
06.2021 - 06.2024
- Threw fastballs, curves, sliders, and change-ups to opposing batters in a variety of game situations.
- Developed an effective pitching strategy for each batter based on their strengths and weaknesses.
- Adjusted pitch velocity and location to maximize effectiveness against the opposition.
- Assisted in the preparation of food items according to recipes and instructions.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda..
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Organized take-out orders for customers who requested them.
- Assisted with unloading deliveries from suppliers into storage areas.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Performed variety of duties related to food service.
- Maintained order and cleanliness of work areas to conform with health codes.
- Set up, restocked and cleaned dining areas.
- Received food orders from individuals and explained offerings.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Washed, peeled and seeded fruits and vegetables.
- Maintained safe food handling practices to prevent germ spread.
- Collaborated with team to deliver timely service of items.
Home Care Provider
Arion Care Solutions
Phoenix, AZ
02.2022 - 12.2023
- Ensured compliance with all laws governing home health care services.
- Kept up-to-date knowledge on current trends in home health care practices.
- Maintained accurate records of patient care services provided.
- Conducted regular assessments to identify any changes in the client's condition or needs.
- Collaborated closely with families to provide support and guidance.
- Encouraged social interaction among clients to maintain positive mental health.
- Educated family members on proper care techniques for their loved one.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Responded promptly to emergency situations involving clients.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
Home Depot
Cashier
Phoenix, AZ, AZ
08.2021 - 06.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Recognized by management for providing exceptional customer service.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
Education
High School Diploma -
Franklin Police And Fire High School
05.2024
Skills
- Food Preparation
- Strong attention to safe food handling procedures
- Sanitation
- Supply Restocking
- Surface cleaning
- Sanitation Practices
- Food Waste Reduction
- Food Plating
- Food Handler Certification
- Nutrition Awareness
- Order delivery practices
- Teamwork and Collaboration
- Punctual and Reliable
- Computer Skills
- Active Learning
- Active Listening
- Customer Service
- Basic Mathematics
- Bilingual in English and Spanish
- Ethical Awareness
- Reading Comprehension
- Team Development
- Cultural Awareness
- Interactive Learning
- Grammar knowledge
- Patient Management
- Indirect Patient Care
- Personal Care
- Emotional Support
- First aid and safety
- Patient assistance
- Patient transportation
- Vital signs monitoring
- Care plan assessment
- Compassionate Caregiving
Certification
- Licensed Food Handler - 5/14/2024
- Certified Bilingual - 5/22/2024
Timeline
Home Care Provider
Arion Care Solutions
02.2022 - 12.2023
Home Depot
Cashier
08.2021 - 06.2022
Melrose Kitchen
Food service worker
06.2021 - 06.2024
Greek Festival
Food Prep Cooking Assistant
10.2019 - Current
Housekeeper
Housekeeper services
03.2018 - Current
High School Diploma -
Franklin Police And Fire High School
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