Nashaly Matos-Hernandez
Humble
Summary
Equipped with a solid history of managing restaurant operation, willingness to learn, and excellent communication skills. Eager to contribute to the learning and success of students. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Olive Garden
05.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Fostered positive work environment, leading to decrease in staff turnover.
Kitchen Manager
Olive Garden
01.2022 - 05.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Line Cook
Olive Garden
11.2017 - 01.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Server
Olive Garden
11.2017 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Olive Garden
11.2017 - 01.2022
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Education
Certificate - Culinary Arts
Houston Community College
Houston, TX07-2025
Skills
- Team management
- Multitasking and organization
- Hot food preparation
- Strong work ethic
- Food safety
- Knife skills
- Outgoing personality
- Food and beverage management
- Spanish fluency
Timeline
Restaurant Manager
Olive Garden
05.2023 - Current
Kitchen Manager
Olive Garden
01.2022 - 05.2023
Line Cook
Olive Garden
11.2017 - 01.2022
Server
Olive Garden
11.2017 - 01.2022
Bartender
Olive Garden
11.2017 - 01.2022
Certificate - Culinary Arts
Houston Community College
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