Nashalys Correa
Gurabo,PR
Summary
Certified Pharmacy Technician with 6+ years of experience filling prescriptions, processing insurance claims, and maintaining customer relations in high-traffic pharmacies. Seeking to use a long-track record of excellent customer service, as well as advanced pharmaceutical knowledge and training to fulfill the role at your pharmacy. Possess Certification Massachusetts pharmacy technician license.
Overview
8
8
years of professional experience
1
1
Certification
Work History
PCA
Tempus Unlimited
, MA
01.2024 - Current
- Provided daily personal care assistance to clients with diverse needs.
- Supported individuals in daily living activities and personal care to enhance quality of life.
- Supported clients in maintaining hygiene and personal grooming routines.
- Assisted clients with mobility and transfers using appropriate techniques.
- Monitored client health and communicated changes to healthcare professionals to ensure timely interventions.
Pharmacy Technician
Emerson Hospital
Concord, MA
06.2023 - 05.2025
- Accessed prescription information using pharmacy's proprietary program, including patient and prescriber data, drug selection, prescription interpretation, and insurance billing to facilitate efficient workflow.
- Calculated dosages, dispensed medications, prepared prescription labels, and filled prescriptions for pharmacist approval, ensuring accuracy and compliance with regulations.
- Researched and resolved dosage conflicts, harmful drug interactions, and insurance issues to ensure patient safety and enhance customer loyalty.
Front Desk Receptionist
Wayland Dental
Wayland, MA
12.2022 - 06.2023
- Greeted patients warmly and ensured a welcoming environment at Wayland Dental.
- Answered phone calls promptly, addressing inquiries and directing calls as needed.
- Assisted patients with forms and provided guidance on office policies and procedures.
Costumer Service Rep
Envolve Pharmacy Solutions
Orlando, Florida
12.2021 - 09.2022
- Provided exemplary customer service by anticipating customer needs.
- Resolved escalated customer service issues with professionalism and courtesy.
- Delivered customer service support to enhance customer satisfaction.
Pharmacy Technician
CVS Pharmacy
Ashland, MA
05.2018 - 12.2021
- Prepared and dispensed medications accurately to support safe patient treatment under pharmacist supervision.
- Educated patients on proper medication use and potential side effects, enhancing patient understanding and adherence.
- Collaborated with healthcare professionals to coordinate care, ensuring optimal patient outcomes.
- Maintained accurate patient records and medication profiles.
- Operated pharmacy software for prescription processing and inventory management.
Education
Pharmacy Technician - MA State License
CVS PHARMACY (Accredited LearnRX Program)
Boston, MA03-2019
High School Diploma -
High School
Education Collage 06-2018
Skills
- Patient assistance
- Care coordination
- Prescription processing
- Pharmacy software
- Health monitoring
- Customer service
- Attention to detail
- Problem solving
- Effective communication
- Patient assistance
Certification
Certified Pharmacy Technician, PT24497
Languages
English
Professional
Spanish
Full Professional
Timeline
PCA
Tempus Unlimited
01.2024 - Current
Pharmacy Technician
Emerson Hospital
06.2023 - 05.2025
Front Desk Receptionist
Wayland Dental
12.2022 - 06.2023
Costumer Service Rep
Envolve Pharmacy Solutions
12.2021 - 09.2022
Pharmacy Technician
CVS Pharmacy
05.2018 - 12.2021
Pharmacy Technician - MA State License
CVS PHARMACY (Accredited LearnRX Program)
High School Diploma -
High School