NASHANE CAMERON
Panama City,FL
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
5
5
years of professional experience
Work History
Housekeeping Attendant
ULTIMATE CHOICE & HOSPITALITY LLC
06.2023 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Washed and put away kitchen dishes, utensils and glassware.
Office Assistant
ULTIMATE CHOICE & HOSPITALITY LLC
06.2023 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Edited documents to keep company materials free of grammar errors.
- Processed incoming and outgoing mail and packages according to established procedures.
Customer Service Representative
ADVANTAGE COMMUNICATIONS
02.2019 - 06.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Provided primary customer support to internal and external customers.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained up-to-date knowledge of product and service changes.
- Developed and updated databases to handle customer data.
- Sought ways to improve processes and services provided.
Education
High School Diploma -
SCHOOL OF EXCELLENCE
BALMORAL AVE, KINGSTON 10, JAMAICA W.I07.2017
High School Diploma -
MAGGOTTY HIGH SCHOOL
MAGGOTTY DISTRICT, ST. ELIZABETH, JAMAICA W.I07.2011
Skills
- Dusting Furniture
- Interior and Exterior Cleaning
- Building Maintenance
- Sorting and Washing Laundry
- Cleaning Bathrooms
- Ordering Cleaning Supplies
- Room inspections
- Customer service
- Inventory Control
- Ceiling Fans
- Staff Training
- COVID-19 Safety Procedures
- Sweeping and Mopping
- Kitchen Cleaning and Dishwashing
READING
I ENJOY READING ROMANCE NOVELS, AND I READ JUST ABOUT ANYTHING THAT I SEE.
Timeline
Housekeeping Attendant
ULTIMATE CHOICE & HOSPITALITY LLC
06.2023 - Current
Office Assistant
ULTIMATE CHOICE & HOSPITALITY LLC
06.2023 - Current
Customer Service Representative
ADVANTAGE COMMUNICATIONS
02.2019 - 06.2022
High School Diploma -
SCHOOL OF EXCELLENCE
High School Diploma -
MAGGOTTY HIGH SCHOOL
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