Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Nashania Patterson

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Game Master

Royal Escape Room
02.2022 - Current
  • Watched guests closely to maintain current understanding of gameplay.
  • Communicated clearly and on-time to share clues and direct game actions.
  • Explained company policies, game rules and safety requirements.
  • Kept game and party rooms clean and neat for next guests.
  • I am also the person the responds to emails or reviews

Hostess

Runaway Island
10.2021 - 02.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Barista

Starbucks Private Owned
09.2021 - 12.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Housekeeper

Edge Water Towers
03.2021 - 08.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Changed bed linens and collected soiled linens for cleaning.

Cashier

Cobra Adventure Park
03.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.

Customer Service Representative Agent

Sutherland Global
09.2019 - 01.2020
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

GED -

The Cedar Grove Academy
Greogry Park Portmore
07.2018

Skills

  • COMPUTER LITERACY
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point
  • Microsoft Publisher

Accomplishments

  • High School Diploma
  • Three CAPE subjects
  • Management of business FOUR
  • Logistics FOUR
  • Caribbean Studies FIVE
  • CXC
  • Office Administration ONE
  • Principles Of Business ONE
  • English Language TWO
  • Electronic Document Management Preparation TWO
  • Human and social biology TWO
  • Principles of Accounts TWO
  • EDUCATIONAL BACKGROUND
  • The Cedar Grove Academy
  • Sept 2014 - July 2019
  • The Cedar Grove Academy six form
  • Sept 2019 - July 2020

Languages

English
Native or Bilingual

Timeline

Game Master

Royal Escape Room
02.2022 - Current

Hostess

Runaway Island
10.2021 - 02.2022

Barista

Starbucks Private Owned
09.2021 - 12.2021

Housekeeper

Edge Water Towers
03.2021 - 08.2021

Cashier

Cobra Adventure Park
03.2021 - 08.2021

Customer Service Representative Agent

Sutherland Global
09.2019 - 01.2020

GED -

The Cedar Grove Academy

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Nashania Patterson