I have acquired Certifications by the Department Of Childrens and Families. I have earned an Associates degree in Psychology. I am an active listener and have great computer and interpersonal skills. I am an excellent problem solver and leader. I manage my time effectively, and I am a fast learner. I am dedicated to whatever I do.
Flexible hard worker ready to learn and contribute to team success.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in a fast-paced working environment.
I managed a team of 12 customer service employees for the Department of FPL. My daily duties included a variety of problem-solving tasks.
Responsible for emptying trash, disposing of hazardous objects, sanitizing the area for the Dr., and maintaining the cleanliness of all restrooms. I also had a leadership role in this position and was responsible for the following.
Passed all state exams required to become a Childcare provider. Such, includes child care facility rules and regulations, health safety and nutrition, identifying and reporting child abuse and neglect, child growth and development, behavioral observation and screening, understanding developmentally appropriate practices, and early literacy for children age birth through three. Also I have taken and passed 2 CEUs for this course. Consistently maintained high customer satisfaction ratings. I was promoted to team leader at previous job. I was able to maintain honor roll all four years in high school and managed to make the Dean’s list both years at Miami-Dade college.
Miami, FL 33157
Miami, FL
I love to read and journal.
My goal is to secure a challenging position in a reputable organization to expand my skills and knowledge and to grow professionally. I would like to fully utilize my training and skills, while making a significant contribution to the success of the company where i will be employed.