Treez
NASHAY CALL
Palmdale,CA
Summary
Devoted, reliable, and passionate dispensary manager with experience directing and improving operations through effective employee motivational strategies and team collaboration. Dedicated to offering exceptional assistance and mentorship to team members and clients. Knowledgeable about a variety of cannabis products, and committed to delivering accurate and useful information to consumers.
Overview
5
5
years of professional experience
Work History
Retail Operations/Purchasing Manager
Lemonnade Pacoima
04.2023 - 10.2024
- Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
- Supervised regular cycle counts to confirm accuracy of inventory records.
- Purchased new products and oversaw inventory stocking and availability.
- Sourced vendors, built relationships, and negotiated prices..
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Established team priorities, maintained schedules and monitored performance.
Delivery Driver
IGS Solutions LLC (Stiiizy)
03.2022 - 03.2023
- Successfully avoided time delivery delays by carefully planning best routes.
- Verified accuracy of all deliveries against order forms.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Documented mileage, deliveries, pickups, customer issues and damages.
Help Desk Assistant
University of Nevada, Las Vegas
09.2019 - 02.2022
- Assist customers with various types of issues via email, live chat and telephone
- Schedule and confirm appointments, communicate with clients and update client records
- Open service tickets for clients, document user information and description of problem
- Greet visitors, assess needs, and direct to appropriate personnel
- Troubleshoot daily IT desktop client issues, supporting multiple departments and various offices.
Education
Advanced High School Diploma -
Green Valley High School
05.2018
Skills
- Teamwork and Collaboration
- Microsoft Office
- Purchasing planning
- Performance Management
- Sales management
- Team Leadership
Software
Metrc
Timeline
Retail Operations/Purchasing Manager
Lemonnade Pacoima
04.2023 - 10.2024
Delivery Driver
IGS Solutions LLC (Stiiizy)
03.2022 - 03.2023
Help Desk Assistant
University of Nevada, Las Vegas
09.2019 - 02.2022
Advanced High School Diploma -
Green Valley High School
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